Conseiller(ère) d'affaires, commerce de détail / Retail Business Consultant

IQVIA•Mississauga, ON

10d•CA$67,900 - CA$113,100

About The Position

IQVIA™ is the world’s leading company providing information, technology, and services for virtually every type of stakeholder in healthcare. Every day, IQVIA™ innovates on a large scale. Since 1954 we’ve been helping healthcare organizations harness the power of commercial and scientific insights. We develop and operate systems and applications using big data technologies on our private-public hybrid cloud. IQVIA™ stores and computes more than 20 petabytes of complex healthcare data on diseases, treatments, costs and outcomes, annually, helping our clients run their operations more efficiently. IQVIA processes over 50 billion healthcare transactions annually and employs over 50,000 professionals in more than 100 countries to drive results for over 5,000 healthcare clients globally. IQVIA™ is a publicly listed company (NYSE – Q) with estimated revenue exceeding $10B and a market cap of over $28B. Individuals joining us should expect a rewarding and progressive career in life sciences consulting. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in delivering solutions. We operate in a truly multi-cultural, collegial and collaborative work environment that is rich in development and growth.

Requirements

Experience within the healthcare industry.
Strong understanding of business intelligence tools is preferred, with emphasis on utilization and application.
Demonstrated problem solving, analytical and customer service skills.
Bachelor’s Degree
Four (4) years relevant customer service &/or account management experience
Technical proficiency with relational databases
Ability to set vision and direction
Ability to influence outcomes
Team-orientated

Responsibilities

Delivers and provides support for a set of retail and wholesale customers.
Gathers requirements, develops custom reports, fulfils report requests and responds to customer questions under minimal supervision.
Performs routine data analysis to develop customer specific insights and solutions to customer business challenges.
Validates / QA’s reporting and deliverables.
Ensures that deliverables meet customer specifications including timelines and quality.
Identifies and communicates internally, opportunities to offer greater support.
Maintains effective internal and external communications.
Proactively develops knowledge base and understanding of the pharmaceutical marketplace with emphasis on wholesale and retail distribution.
Serves internally as the expert on assigned customers business.