Retail Banking Design & Construction Program Manager-Citi Realty Services- West Coast, VP

Citi•California Telecommuter, CA

1d•$123,360 - $185,040•Remote

About The Position

Citi is seeking a seasoned Retail Banking Design & Construction Program Manager to lead the planning, delivery, and performance of its retail branch network across the West Coast, playing a central role in Citi's strategic repositioning to define the next generation of digital banking. Reporting to the Program Director for Retail Design and Construction, this Vice President-level role partners closely with US Personal Banking to shape and execute a large-scale retail program that brings innovative branch design and strategic branding to life. This is a high-impact opportunity to lead multi-million-dollar construction programs within a globally connected real estate function at one of the world's leading financial institutions.

Requirements

5–10 years of experience in retail construction management, with a demonstrated history of delivering multi-million-dollar projects on time and within budget.
At least 5 years of experience managing project management staff and outsourced delivery teams across complex, large-scale programs.
Thorough knowledge of the retail banking sector and the ability to align construction delivery with strategic branding and evolving industry standards.
Skilled at engaging and influencing senior stakeholders, cross-functional teams, and external partners through clear written, verbal, and presentation communication.
Ability to analyze bids, evaluate contractor qualifications, and review requests for proposals across construction, consulting, and vendor services.
Proficiency in Microsoft Office (Word, Excel, PowerPoint), Microsoft Project, and industry-standard project management tools.
Bachelor's degree in a relevant field.

Nice To Haves

Experience working within or alongside financial services organizations.
Familiarity with green building standards such as LEED, Energy Star, or Net Zero frameworks.
Experience navigating governmental and non-governmental permitting authorities across multiple jurisdictions.

Responsibilities

Lead the end-to-end delivery of retail branch construction and design projects across the region, ensuring all timelines, specifications, quality standards, and budgets are met within approved parameters.
Manage outsourced project management providers and external vendors, holding them accountable to consistent, high-quality delivery standards across the portfolio.
Develop and maintain comprehensive project plans covering scope, schedule, cost, quality, risk, communication, and roles — securing stakeholder commitment at each stage.
Coordinate with Capital Projects, Real Estate, Finance, Strategy, and Citi Realty Services teams to advance project approvals, capital expenditure proposals, and portfolio-level budget forecasting.
Oversee compliance with corporate and jurisdictional requirements, including construction permits, design approvals, fire safety, sanitary standards, and premises occupation conditions.
Drive the sustainability strategy for retail construction, embedding best practices for green building and overseeing benchmarking programs including LEED Certification, Energy Star, and Net Zero targets.
Build and maintain executive reporting processes, including dashboard reporting, performance metrics linked to retail real estate outcomes, and monthly management reviews.

Benefits

Full remote working flexibility
Ownership of a high-profile, strategically significant program with direct visibility to senior leadership.
Access to learning and professional development resources to support continued growth in your field.
Comprehensive financial wellbeing support, including competitive compensation and long-term financial planning benefits.
Wellbeing and work-life balance initiatives designed to support you at every stage of your career.
The opportunity to contribute to sustainability goals through green building programs with measurable environmental impact.
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.