West Coast Supervisor - Investment Banking

RR Donnelley • Phoenix, AZ

4d • Hybrid

About The Position

RR Donnelley is looking for their next West Coast Supervisor to lead a team supporting an investment banking client! In this role, you will be responsible for setting priorities, general project/team oversight, and understanding/deploying the resources required for a wide variety of requirements.

Requirements

• Bachelor's degree in area of business preferred
• 7+ years of relatable experience
• Excellent written and verbal communication skills
• Strong work ethic and customer service skills
• Ability to work in a fast-paced, high-pressure, and deadline-driven environment
• Able to work independently and as part of a cross-functional team
• Maintain professional conduct and a positive attitude at all times
• Excellent prioritization and time management skills
• Excellent problem-solving skills
• Excellent attention to detail
• Knowledge of business planning, and ability to build strong, cohesive, and high-performing teams

Nice To Haves

• Experience within a specific industry and industry-specific software is preferred

Responsibilities

• Manage day-to-day operations of the team
• Oversee staff of 10+ professionals
• Analyze performance and key metrics
• Ensure compliance with company policies and procedures
• Proactively address, handle, and rectify all client and team concerns
• Champion project management excellence
• Develop and maintain best-in-class project tracking methods
• Implement processes and tools that increase efficiency and ability to deliver exceptional solutions
• Translate the needs of internal partners and ensure expectations are met
• Manage changes in priorities and implements plans to meet business needs
• Assist in recruiting, interviewing, and onboarding new employees
• Share candidate and internal feedback as appropriate
• Provide regular reports to the Account Director
• Manage timecards and schedules
• Maintain up-to-date documentation on all candidates
• Ensure the team provides best-in-class deliverables to the client
• Other duties as necessary

Benefits

• medical
• dental
• vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance
• other voluntary supplemental insurance coverages
• parental leave
• adoption assistance
• tuition assistance
• employer/partner discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level