Retail Automotive Technician

CarMax • Norcross, GA

15d • Onsite

About The Position

As a Retail Automotive Technician, you inspect, diagnose, repair, and recondition vehicles to meet CarMax standards for safety, quality, and reliability. Work ranges from basic maintenance to complex mechanical and electrical repairs, with assignments aligned to your experience level. The role is based in a clean, modern, climate-controlled environment and includes opportunities to develop technical skills and independence while collaborating with teammates to meet production goals.

The position uses a flat-rate pay model in which earnings are driven by labor hours booked. Technicians earn an average of $85,000 annually, and top performers can earn $110,000 or more annually. The hourly rate is $20.20–$35.40, and the position is eligible for commission.

CarMax is an equal opportunity employer. Qualified candidates receive consideration without regard to protected characteristics under applicable law.

Requirements

• Basic to intermediate experience in automotive repair, including engines, brakes, suspension, or HVAC systems.
• Knowledge of workplace safety protocols and compliance standards.
• Ability to multitask in a high-volume, fast-paced environment.
• Strong attention to detail and clear verbal and written communication skills.
• Physical stamina and manual dexterity, including the ability to lift, walk, and stand for extended periods.
• Valid driver’s license required.

Nice To Haves

• Where required by state or local law, maintain ASE certifications in Steering and Suspension (A4), Brakes (A5), Heating and Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2).

Responsibilities

• Inspect, diagnose, and repair vehicles to meet CarMax standards, with tasks aligned to experience level.
• Perform automotive services ranging from basic maintenance to complex mechanical and electrical repairs.
• Complete multi-point inspections and accurately document findings and completed work according to established processes.
• Repair or replace vehicle components such as trim, seals, and panels as part of reconditioning efforts.
• Assist with alignment, suspension, and performance diagnostics, gaining independence as skills develop.
• Uphold CarMax values of integrity, respect, transparency, and accountability while developing technical expertise.
• Collaborate with teammates to meet production goals.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Benefits

• Up to 48 hours of sick time per year, accrued each pay period, for eligible full-time hourly or commissioned associates.
• Between 80 and 200 hours of vacation time per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commissioned associates.
• Eight hours of pay for each of six scheduled paid holidays per year, plus one floating holiday, for eligible full-time hourly or commissioned associates.
• Holiday Premium Pay when an eligible associate works on a scheduled holiday due to business need.
• Paid time away with no specified limit as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays for full-time salaried associates, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed