Retail Attendant | Montage Palmetto Bluff
About The Position
The Retail Attendant is responsible to assist both of our internal and external guests with any and all relative retail needs. Extensive product knowledge and keen personalized service we strive to make each retail purchase a memorable one. Circulate on the floor, continually checking merchandise displays to ensure that the store is well stocked. Provide a warm welcome and a fond farewell to each and every guest that comes through our door. Use Hotel Retail Sequence of Service guidelines in all interactions with our guests. Handle guests’ requests by reading and anticipating their needs and upselling new products. Responsible for all opening and/or closing duties. Making sure your areas are clean and orderly. Providing lateral service for other departments will be a necessary duty to ensure flawless personalized service for all internal and external guests.
Requirements
- Previous Retail sales or customer service experience required.
Nice To Haves
- Previous hospitality experience preferred.
Responsibilities
- Assist both internal and external guests with retail needs.
- Maintain extensive product knowledge and provide personalized service.
- Ensure store is well-stocked by checking merchandise displays.
- Provide a warm welcome and fond farewell to guests.
- Adhere to Hotel Retail Sequence of Service guidelines.
- Handle guest requests, anticipate needs, and upsell products.
- Perform opening and/or closing duties.
- Maintain clean and orderly work areas.
- Provide lateral service to other departments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
