Retail Attendant | Montage Palmetto Bluff
About The Position
The Retail Attendant is responsible to assist both of our internal and external guests with any and all relative retail needs. Extensive product knowledge and keen personalized service we strive to make each retail purchase a memorable one. Circulate on the floor, continually checking merchandise displays to ensure that the store is well stocked. Provide a warm welcome and a fond farewell to each and every guest that comes through our door. Use Hotel Retail Sequence of Service guidelines in all interactions with our guests. Handle guests’ requests by reading and anticipating their needs and upselling new products. Responsible for all opening and/or closing duties. Making sure your areas are clean and orderly. Providing lateral service for other departments will be a necessary duty to ensure flawless personalized service for all internal and external guests.
Requirements
- Previous Retail sales or customer service experience required
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis.
- Must be able to exert well-paced ability in limited space.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
- Must be able to lift up to 20 lbs. on a regular and continuing basis as you receive boxes of merchandise.
Nice To Haves
- Previous hospitality experience preferred
- Available to work weekends and holidays
Responsibilities
- Assist guests with retail needs.
- Maintain extensive product knowledge.
- Provide personalized service to make each retail purchase memorable.
- Circulate on the floor and check merchandise displays to ensure the store is well stocked.
- Provide a warm welcome and a fond farewell to guests.
- Use Hotel Retail Sequence of Service guidelines in all guest interactions.
- Handle guest requests, anticipate needs, and upsell new products.
- Perform opening and/or closing duties.
- Ensure areas are clean and orderly.
- Provide lateral service for other departments to ensure flawless personalized service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
