Retail Attendant (On-Call)

Four Seasons Hotels and Resorts•Orlando, FL
•Onsite

About The Position

The Retail Attendant provides visual merchandising support for the Retail Outlets, shares product knowledge about new and replenished goods, and oversees the flow and stocking of merchandise to maximize sales performance. The role flexes between storeroom and front-of-house responsibilities and supports product presentation, service, and departmental needs under the direction of upper management. The position is based at Four Seasons Resort Orlando at Walt Disney World Resort, a luxury resort in Central Florida. Weekend availability is required.

Requirements

  • High level of interest in fashion merchandising and display creation, including their relationship to store aesthetics and revenue generation in retail hospitality.
  • Sincere willingness to provide service to residents, guests, and peers.
  • Good organizational skills and ability to work independently.
  • Ability to function under pressure, set priorities, and adjust to changing conditions.
  • High work ethic and sense of responsibility for the role within the team.
  • Attention to detail and accuracy.
  • Ability to learn and execute processes associated with computerized point-of-sale systems, visual planning, and retail procurement and inventory control.
  • Weekend availability.
  • Ability to push, pull, or lift 30 pounds unassisted and 50 pounds assisted as needed.

Nice To Haves

  • Desire to gain proficient knowledge in the retail profession, particularly in the unique resort and fashion field.

Responsibilities

  • Plan and strategize store visual aesthetics in collaboration with the Manager of Buying and Store Operations Manager.
  • Analyze sales reports and hotel-provided occupancy data.
  • Support operational efficiency through ticketing, product preparation, replenishment, and execution of store visual standards.
  • Perform retail accounting procedures, including transfer processing, inventory control, and completing RTVs.
  • Complete daily tasks supporting product, presentation, and departmental service and staffing needs under the direction of upper management.
  • Maintain awareness of fashion trends and visual creativity.
  • Educate and communicate visual techniques to support the sales team and strengthen departmental skills.
  • Evaluate Yellow Dog inventory reports and Micros sales analysis.
  • Plan trunk shows.
  • Maintain inventory accuracy and quality control.
  • Use the Micros point-of-sale system to assist during increased volume, guest demand, or operational breakdowns.
  • Participate in meetings with leadership for Store Operations, Purchasing, and the Retail Buying Team.
  • Transport, prepare, and receive incoming goods for the sales floor or back-stock storage.
  • Maintain cleanliness and organization of Retail Storeroom areas.
  • Assist with monthly physical store inventories and visual merchandising initiatives.
  • Push, pull, or lift up to 30 pounds unassisted and 50 pounds assisted as needed for inventory, stocking, and storeroom tasks.
  • Flex between storeroom and front-of-house responsibilities and be available on weekends.

Benefits

  • Comprehensive learning and development programs.
  • Free employee meals.
  • Inclusive and diverse employee engagement events throughout the year.
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