Retail Associate Part-Time

Goodwill Industries of West Michigan•Fremont, MI

5d•Onsite

About The Position

The Retail Associate receives and processes donated goods and materials at the retail store, maintains the sales floor, and operates cash registers. The role includes donation intake and sorting, store clerk duties, processing textiles and hardlines, and handling merchandise and containers. Work is generally indoors, though occasional outdoor work may be required. The position involves routine work with periods of isolated high stress, short deadlines that may require overtime, and required weekend and holiday work. The associate must also be available and on call for store emergencies.

Requirements

High school diploma or equivalent preferred.
Minimum of one year of experience in retail operations preferred.
Ability to provide positive internal and external customer relations and work with individuals referred for training.
Ability to think independently in the supervisor's absence.
Ability to meet production goals and maintain quality control and accuracy with sorting and pricing guidelines.
Ability to follow the 6S Checklist, procedures, signage, and layout.
Maintain a valid powered industrial truck license when required.
Physical ability to perform medium work, occasionally exerting up to 50 pounds of force and/or lifting up to 25 pounds; frequent lifting up to 10 pounds; and carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing, and repetitive movement.
Availability to work weekends and holidays and be on call for store emergencies; short deadlines may require overtime.

Nice To Haves

High school diploma or equivalent.
One year of experience in retail operations.

Responsibilities

Receive donated items, sort them by category, and complete related paperwork.
Operate cash registers, maintain displays, and stock merchandise.
Remove empty hangers and outdated merchandise according to the rotation schedule.
Maintain the general appearance and housekeeping of the store.
Follow sorting and pricing guidelines for textiles and hardlines.
Recognize name-brand, vintage, and collectible items; size and hang textiles; and sort materials into appropriate containers and z-racks.
Operate powered industrial trucks and other material-handling equipment to move containers and merchandise.
Assemble and disassemble containers, gaylords, and Kit bins, and make proper use of available space and materials.
Provide positive internal and external customer relations and interact with individuals referred for training.
Work independently in the supervisor's absence, meet production goals, and maintain quality and accuracy in sorting and pricing.
Follow Kaizen principles, including the 6S Checklist, procedures, signage, and layout.
Maintain a valid powered industrial truck license when required.