Full Time Retail Associate

The Cannabist Company•Frederick, MD

6d•Onsite

About The Position

Under general supervision, Sales Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient’s specific illness and medical condition. The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. The Company operates 89 facilities including 70 dispensaries and 19 cultivation and manufacturing facilities, including those under development. Columbia Care, now The Cannabist Company, is one of the original multi-state providers of cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber. For more information, please visit www.cannabistcompany.com

Requirements

Must be at least 21 years of age
Two years of direct customer service experience required.
Experience with Point-of-Sales systems
Understanding of and experience with Windows Operating System and Microsoft Outlook

Nice To Haves

Retail experience a strong plus

Responsibilities

Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference.
Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.
Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
Respond to calls or emails from customers requesting product, training, and general information.
Management of patient records through the use of an MMJ database.
Maintenance and update of databases as needed.
Fulfillment of customer orders.
Responsible for the sales and promotion of all Columbia Care products.
Build and maintain a high level of integrity and trust for specific products.