Retail Associate Part Time

TJX•Philadelphia, PA

5d•Onsite

About The Position

The Retail Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, embodying customer experience principles, and maintaining a clean, organized store. The role follows operational, merchandise, and loss-prevention standards and may involve cross-training in multiple store areas to support business needs. The associate supports a positive store culture through honesty, integrity, and respect; handles customer purchases and returns accurately; promotes credit and loyalty programs; processes merchandise for the sales floor; and maintains merchandising, recovery, cleanliness, and safety standards. The position also supports store shrink-reduction goals and may include other assigned duties. This is a part-time position at the TJ Maxx store at 7616 City Line Ave, Philadelphia, Pennsylvania. The starting pay range is USD $13.75 to $14.25 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Uphold the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery as needed throughout the day.
Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining and cleaning the entire store.
Provide and accept recognition and constructive feedback.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.
May be cross-trained in multiple areas of the store to support business needs.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) with associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical insurance for associates meeting service or hours requirements
Dental insurance for associates meeting service or hours requirements
Vision insurance for associates meeting service or hours requirements
Health savings account (HSA) for associates meeting service or hours requirements
Health care flexible spending account (FSA) for associates meeting service or hours requirements
Life insurance for associates meeting service or hours requirements
Short- and long-term disability coverage for associates meeting service or hours requirements
Paid parental leave for associates meeting service or hours requirements
Paid holidays, vacation, and sick leave for associates meeting service or hours requirements
Auto and home insurance discounts for associates meeting service or hours requirements
Scholarship program for associates meeting service or hours requirements
Adoption assistance for associates meeting service or hours requirements