Retail part-time associate

TJX•Brooklyn Center, MN
•Onsite

About The Position

The Retail Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience practices, and maintaining a clean and organized store. The role follows operational, merchandising, and loss-prevention standards and may involve cross-training in multiple store areas to support business needs. Associates accurately process purchases and returns, promote credit and loyalty programs, prepare merchandise for the sales floor, and contribute to store recovery, cleanliness, safety, and shrink-reduction efforts. They support a positive store culture through honesty, integrity, and respect, and provide and receive recognition and constructive feedback. Other duties may be assigned. The position is part-time at the TJ Maxx store in Brooklyn Center, Minnesota. The starting pay range is $15.00 to $15.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Benefits and eligibility vary according to the applicable plan or program and may depend on service or hours requirements.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with customers and embodying customer experience principles.
  • Role-model customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to established procedures.
  • Promote credit and loyalty programs.
  • Follow the merchandising philosophy and established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain sales-floor organization, cleanliness, and recovery standards and participate in maintaining the cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical insurance for associates meeting service or hours requirements
  • Dental insurance for associates meeting service or hours requirements
  • Vision insurance for associates meeting service or hours requirements
  • Health savings account (HSA) for associates meeting service or hours requirements
  • Health care flexible spending account (FSA) for associates meeting service or hours requirements
  • Life insurance for associates meeting service or hours requirements
  • Short- and long-term disability for associates meeting service or hours requirements
  • Paid parental leave for associates meeting service or hours requirements
  • Paid holidays, vacation, and sick leave for associates meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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