Retail Assistant Store Manager

Michaels StoresCalgary, AB
Onsite

About The Position

The Retail Assistant Store Manager at Michaels is responsible for supervising and leading Team Members in implementing inventory management processes, overseeing operational processes to deliver sales and profits, and protecting company assets. This role also involves assisting in leading a team to provide a customer-centric shopping experience. Michaels is a leading destination for creativity and celebration in North America, operating over 1,300 stores across 49 states and Canada, as well as online. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is committed to fostering creativity and prioritizing the wellbeing of its team members.

Requirements

  • Retail management leadership experience
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Responsibilities

  • Assist the Store Manager to deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Hire, train and evaluate Team Members to achieve results; identify talent and develop Team Members and other Department Managers for advancement; utilize the leadership competencies for continued self-development
  • Coach Team Members, and where necessary, lead the performance management/disciplinary process of Team Members.
  • Workload planning, assist the Store Manager with planning, scheduling and execution of store workload, supervising and directing Team Members, including scheduling their hours of work, vacation scheduling and approving time off.
  • Lead and manage freight flow process to ensure truck standards are followed
  • Lead and manage the inventory management processes in store
  • Oversee planogram (POG) execution
  • Lead and manage merchandise operations to include omni channel
  • Lead and manage shrink and safety programs.
  • Oversee the visual merchandising standards in store and execution of feature space and seasonal layouts
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
  • Serve as Manager on Duty (MOD)
  • Other duties as assigned

Benefits

  • robust benefits for both full-time and part-time Team Members
  • health insurance (medical, dental, and vision)
  • paid time off
  • tuition assistance
  • generous employee discounts
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