Retail Assistant Manager
Twice Daily•Hermitage, TN
About The Position
The Assistant Manager assists the General Manager in leading and coaching team members to maximize the guest experience and is accountable for store operations in the General Manager’s absence. Assistant Managers are considered future senior operations leaders. The role serves as a brand ambassador, develops team members, and helps maintain Twice Daily’s service, product, cleanliness, and store-image standards.
Requirements
- At least 18 years of age.
- At least 2 years of experience in retail, food service, or hospitality.
- Ability to serve guests, communicate, and handle cash transactions effectively.
- Accountability, reliability, and punctuality.
- Sufficient visual ability to check identification and process credit cards.
- Ability to lift and stock inventory weighing up to 50 pounds.
- Weekend availability expected.
Nice To Haves
- Associate degree in Business Administration, Marketing, Hospitality, or a related field.
- Prior experience in a convenience store and/or food service environment.
- Prior supervisory experience.
- Experience with Microsoft Suite products.
- Desire for a long-term career in retail services.
- Bilingual applicants are encouraged to apply.
Responsibilities
- Supervise all aspects of store operations in the General Manager’s absence.
- Ensure best-in-class service is delivered to all Twice Daily guests.
- Represent the Twice Daily brand and promote its offerings, culture, and core values.
- Train, develop, lead, and coach team members to provide excellent guest service and uphold store culture and values.
- Ensure fresh products are produced, merchandised, and maintained according to company standards.
- Maintain required inventory levels, product freshness, and rotation standards.
- Maintain interior and exterior store-image standards.
- Handle payments, make accurate change, and maintain an accurate cash drawer.
- Keep the store clean and orderly, including bathrooms and fuel dispensers.
- Assist with stocking and marketing promotions.
- Learn product locations and guide customers, providing suggestions as needed.
- Assist the General Manager with hiring activities and participate in employer branding and recruitment marketing programs.
- Report to work on time and ready for the scheduled shift.
Benefits
- Weekly pay
- Quarterly bonus potential
- Ongoing leadership development and training
- 401(k) matching
- Affordable healthcare insurance
- Paid time off
- Healthy meal perks
- Fuel and store discounts
- Annual tuition reimbursement up to $2,500
- Pet and life insurance programs
- Referral bonus program
- Internal preference for promotions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
