Retail Assistant Manager

Twice Daily • Nashville, TN

17d

About The Position

The Assistant Manager assists the General Manager in leading and coaching team members to maximize the guest experience. In the General Manager’s absence, the Assistant Manager is accountable for store operations and is part of the pool of future senior operations leaders. The role helps maintain Twice Daily’s service, product, cleanliness, and brand standards while supporting team development and store performance.

Shifts are available during the day (6 AM–2 PM), evening (2 PM–10 PM), and overnight (10 PM–6 AM). Weekend availability is expected; overtime availability is optional.

Requirements

• Must be at least 18 years old.
• At least 2 years of experience in retail, food service, or hospitality.
• Ability to serve guests, communicate, and handle cash transactions effectively.
• Must be accountable, reliable, and punctual.
• Sufficient visual ability to check identification and process credit cards.
• Ability to lift and stock inventory weighing up to 50 pounds.

Nice To Haves

• Associate degree in Business Administration, Marketing, Hospitality, or a related field.
• Prior experience in a convenience store and/or food service environment.
• Prior supervisory experience.
• Experience working with Microsoft Suite products.
• Desire for a long-term career in retail services.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Supervise all aspects of store operations in the absence of the General Manager.
• Ensure best-in-class service is delivered to all Twice Daily guests.
• Represent the Twice Daily brand and promote its offerings, culture, and core values.
• Train, develop, lead, and coach team members on delivering the store culture and values.
• Ensure fresh products are produced, merchandised, and maintained according to company standards.
• Maintain required inventory levels, product freshness, and rotation standards.
• Maintain interior and exterior store image standards.
• Process payments, make accurate change, and maintain an accurate cash drawer.
• Keep the store clean and orderly, including bathrooms and fuel dispensers.
• Participate in stocking and marketing promotion efforts.
• Learn product locations and guide customers, offering suggestions as needed.
• Assist the General Manager with hiring activities.
• Participate in employer branding and recruitment marketing programs.
• Report on time and ready to work the scheduled shift.

Benefits

• Weekly pay.
• Quarterly bonus potential.
• Ongoing leadership development and training.
• 401(k) matching.
• Affordable healthcare insurance.
• Paid time off.
• Healthy meal perks.
• Fuel and store discounts.
• Annual tuition reimbursement up to $2,500.
• Pet and life insurance programs.
• Referral bonus program.
• Internal preference for promotions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed