Retail Assistant Manager

Twice Daily • Dickson, TN

17d

About The Position

The Assistant Manager assists the General Manager in leading and coaching team members to maximize the guest experience. The Assistant Manager is accountable for store operations when the General Manager is absent and is part of the pool of future senior operations leaders. The role includes leading store operations, delivering high-quality guest service, maintaining products and store standards, training and coaching staff, and supporting hiring and recruitment activities.

The available shifts are day shift (6 AM–2 PM), evening shift (2 PM–10 PM), and overnight shift (10 PM–6 AM). Weekend availability is expected. Overtime availability is optional. Twice Daily is a retail convenience-store brand of Tri Star Energy, a local, family-owned company based in Nashville, Tennessee, with nearly 2,000 employees and more than 150 locations.

Requirements

• At least 18 years of age.
• At least 2 years of experience in retail, food service, or hospitality.
• Ability to serve guests, communicate, and handle cash transactions effectively.
• Accountability, reliability, and punctuality.
• Sufficient visual ability to check identification and process credit cards.
• Ability to lift and stock inventory weighing up to 50 pounds.

Nice To Haves

• Associate degree in Business Administration, Marketing, Hospitality, or a related field.
• Prior experience in a convenience-store and/or food-service environment.
• Prior supervisory experience.
• Experience with Microsoft Office products.
• Desire for a long-term career in retail services.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Supervise all aspects of store operations in the General Manager’s absence.
• Ensure best-in-class service is delivered to all Twice Daily guests.
• Serve as a retail ambassador for the Twice Daily brand and develop enthusiasm for its products and culture in self and others.
• Model the Twice Daily culture and core values.
• Train, develop, and lead team members to exceed guest expectations.
• Coach staff daily on their roles in delivering the store culture and values.
• Ensure fresh products are produced, merchandised, and maintained according to company standards.
• Maintain required inventory levels, freshness, and product rotation standards.
• Maintain interior and exterior store image standards.
• Collect payments, make accurate change, and maintain an accurate cash drawer.
• Keep the store clean and orderly, including bathrooms and fuel dispensers.
• Participate in stocking and marketing promotion efforts.
• Learn product locations and guide customers, offering suggestions as appropriate.
• Assist the General Manager with hiring activities.
• Participate in employer branding and recruitment marketing programs.
• Report to work on time and ready for the scheduled shift.

Benefits

• Weekly pay.
• Quarterly bonus potential.
• Ongoing leadership development and training.
• 401(k) matching.
• Affordable health insurance.
• Paid time off.
• Healthy meal perks.
• Fuel and store discounts.
• Annual tuition reimbursement up to $2,500.
• Pet and life insurance programs.
• Referral bonus program.
• Internal preference for promotions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed