Retail Art Director

HH Global•Mountain View, CA
•Remote

About The Position

The Retail Art Director leads creative direction, visual design integrity, and agency production for a client’s hardware and services across third-party retail and B2B partners, producing print and digital assets. The role serves as the principal creative bridge between the client’s Global Design and Brand teams, Partner Marketing Managers, go-to-market leads, and external creative production agencies. Responsibilities include steering creative concepting, adapting global first-party toolkits for retail, enforcing brand and technical quality standards, and guiding agency partners through fast-paced, multi-retailer launch cycles. The position is remote, but applicants must be based in the San Francisco Bay Area to attend occasional onsite reviews in Mountain View, California.

Requirements

  • Bachelor’s degree in Graphic Design, Visual Communications, Fine Arts, Art Direction, or equivalent practical experience.
  • At least 6 years of art direction, visual design, or creative production experience in a design studio, creative agency, or corporate brand marketing team.
  • Demonstrated experience designing for major consumer electronics or technology retail channels, including Best Buy, Target, Walmart, Amazon, Home Depot, or Lowe’s.
  • Expert-level proficiency in Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign, and After Effects), and Google Workspace.
  • Deep understanding of pre-press print production, mechanical file preparation, color proofing, large-format in-store signage, and structural retail fixtures.
  • Proven experience as a creative lead or point of contact directing external creative or production agency partners.
  • Ability to communicate diplomatically and remain poised, constructive, and solutions-oriented when creative work is challenged or commercial requirements change.
  • Prior experience supporting consumer electronics, hardware ecosystems, or high-profile technology brands.
  • Proven success navigating fluctuating launch timelines, late-breaking copy or legal revisions, and multi-stakeholder approval processes.
  • Ability to manage multiple parallel projects and balance high-level creative guidance with meticulous detail review.
  • Highly motivated, determined, organized problem-solver with rigorous attention to detail.
  • Team-oriented approach with client satisfaction as a priority.
  • Interest in efficiency and delivering high-quality work, with the ability to execute across multiple projects in a technical environment with uncertain circumstances.
  • Ability to maintain strict confidentiality.
  • Self-motivated and flexible, with strong communication and leadership skills.
  • Ability to provide a portfolio of work.
  • Must be based in the San Francisco Bay Area to attend occasional onsite reviews in Mountain View, California.

Responsibilities

  • Translate Global Hardware and Retail Design toolkits into channel-specific retail marketing collateral for print, in-store fixtures, and digital surfaces while maintaining brand compliance.
  • Review partner-led creative assets to ensure they meet the client’s creative brand standards.
  • Collaborate with Partner Marketing Operations, Product Marketing Managers, go-to-market leads, and production program managers on plan-of-record changes, disclaimer updates, and tight turnarounds.
  • Build and maintain a collaborative creative partnership with the client’s Global Creative team and guide cross-functional partners in executing its vision.
  • Present concept decks, adaptations, and retail solutions in executive forums, explaining how creative work bridges the client’s and partners’ requirements.
  • Serve as the primary creative lead for agency partners, managing daily creative briefs, critiques, issue resolution, and art direction.
  • Review and approve mechanical builds, digital banner suites, animated retail screens, and video end cards, ensuring on-time delivery and aesthetic quality.
  • Co-host structured briefing and creative-review office hours with agency teams to resolve scope ambiguities, streamline revisions, and maintain project velocity.
  • Champion studio standard operating procedures and structured delivery protocols, including centralized repository tracking and formal asset handoffs with verified drive links.
  • Oversee asset transitions across design platforms and ensure production vendors receive native, intact layered mechanical files.
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