Retail Art Director

HH Global•Mountain View, CA
•Remote

About The Position

The Retail Art Director leads creative direction, visual design integrity, and agency production for a client’s hardware and services across third-party retail and B2B partners, covering print and digital assets. The role serves as the principal creative bridge between the client’s Global Design and Brand teams, Partner Marketing Managers, go-to-market leads, and external creative production agencies. It guides creative concepting, adapts global first-party toolkits into retail-ready executions, enforces brand and technical quality standards, and supports agencies through fast-paced, multi-retailer launch cycles. This remote role requires applicants to be based in the San Francisco Bay Area for occasional onsite reviews in Mountain View, California. The Art Director maintains brand compliance across retail collateral, leads creative reviews and cross-functional collaboration, presents concepts and solutions to executive audiences, and acts as the primary creative point of contact for agency partners. The role also oversees production quality and deadlines, supports briefing and review processes, and ensures assets are transferred and delivered according to studio procedures and tooling standards.

Requirements

  • Bachelor’s degree in Graphic Design, Visual Communications, Fine Arts, Art Direction, or equivalent practical experience.
  • At least 6 years of art direction, visual design, or creative production experience within a design studio, creative agency, or corporate brand marketing team.
  • Demonstrated experience designing for major consumer electronics or technology retail channels, such as Best Buy, Target, Walmart, Amazon, Home Depot, or Lowe’s.
  • Expert-level proficiency in Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign, and After Effects), and Google Workspace.
  • Deep understanding of pre-press print production, mechanical file preparation, color proofing, large-format in-store signage, and structural retail fixtures.
  • Proven experience acting as a creative lead or point of contact directing external creative or production agency partners.
  • Demonstrated ability to remain poised, constructive, and solutions-oriented when creative work is challenged by stakeholders or commercial requirements change.
  • Prior experience supporting consumer electronics, hardware ecosystems such as smartphones, smart home, or wearables, or high-profile technology brands.
  • Proven success navigating changing launch timelines, late-breaking copy or legal revisions, and multi-stakeholder approval processes.
  • Strong organization and attention to detail, including the ability to manage parallel projects and carefully review details such as disclaimer superscripts.
  • Highly motivated, determined, organized problem-solver with rigorous attention to detail.
  • Team-oriented approach that prioritizes client satisfaction.
  • Commitment to efficiency and high-quality deliverables, with the ability to execute multiple projects in a technical environment with uncertain circumstances.
  • Ability to maintain strict confidentiality.
  • Self-motivated and flexible, with strong communication and leadership skills.
  • Ability to provide a portfolio of work.
  • Must be based in the San Francisco Bay Area to attend occasional onsite reviews in Mountain View, California.

Responsibilities

  • Translate Global Hardware and Retail Design toolkits into channel-specific retail marketing collateral for print, in-store fixtures, and digital surfaces while ensuring compliance with brand standards, including typography, photography guidelines, AI feature lockups, and legal disclaimers.
  • Review partner-led creative assets to ensure they uphold the client’s creative brand standards.
  • Collaborate with Partner Marketing Operations, Product Marketing Managers, go-to-market leads, and Production Program Managers on Plan of Record changes, disclaimer updates, and tight turnarounds.
  • Build and maintain a collaborative creative partnership with the client’s Global Creative team, communicating and guiding execution of its vision to cross-functional partners.
  • Present concept decks, adaptations, and retail solutions in executive forums, explaining how the work bridges client and partner creative requirements.
  • Serve as the primary creative lead and point of contact for client and agency partners, managing daily creative briefing, critique, issue resolution, and art direction.
  • Review and approve mechanical builds, multi-asset digital banner suites, animated retail screens, and video end cards; ensure delivery meets launch deadlines and quality standards.
  • Co-host structured briefing and creative review office hours with agency teams to resolve scope ambiguities, streamline revisions, and maintain project velocity.
  • Champion studio standard operating procedures, including centralized repository tracking and formal asset handoffs with verified drive links, while avoiding fragmented chat requests.
  • Oversee asset transitions across Figma and Adobe Creative Suite tools to ensure production vendors receive native, uncompromised layered mechanical files.
  • Manage multiple projects in parallel while balancing high-level creative guidance with meticulous detail review.
  • Maintain strict confidentiality and prioritize client satisfaction.
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