Retail Area Manager (East)

Stio•Denver, CO

1d•Onsite

About The Position

Stio is an omni-channel mountain brand headquartered in Jackson, Wyoming, selling apparel, footwear, and accessories through its website, catalog, B2B, and Mountain Studio retail locations. The company emphasizes responsible operations, preferred materials, supply-chain practices, conservation partnerships, and inclusion. The Retail Area Manager supports Stio Mountain Studio leaders and teams in store business and people leadership. The role is based in Denver, Colorado (a Colorado mountain town is acceptable) or near Boston, Massachusetts. It oversees people and business leadership for store needs in coordination with retail leadership and internal stakeholders, supporting current and new locations as the retail channel grows. The role calls for multi-unit leadership, budget planning and ownership, and individual and team development. Responsibilities may evolve as the retail channel and company grow. Travel may be up to 40% annually. This is a full-time, salaried, exempt position reporting to the Retail Senior Director.

Requirements

Bachelor’s degree with subsequent experience in retail leadership.
At least 8 years of relevant experience, including multi-unit leadership and/or responsibility for more than $12 million in retail volume, and budget ownership.
Proficiency in Google Suite and Microsoft Office Suite, including Excel.
Effective communication and collaboration skills, including clearly articulating support needs and summarizing high-level progress updates for stakeholders.
Ability to work independently and collaborate across divisions as needed.
Willingness to take on tasks wherever needed and adapt as the team and role evolve.
When providing on-site support, ability to move around the retail space, lift or move upwards of 50 pounds, and occasionally traverse ladders.
Ability to work from Denver, Colorado (a Colorado mountain town is acceptable) or near Boston, Massachusetts.

Nice To Haves

Experience with Asana or a similar project management platform.

Responsibilities

Collaborate with retail leadership and cross-divisional teams to grow the retail channel and create meaningful customer and employee experiences.
Hire Store Managers when needed and guide quality onboarding.
Support retail hiring across store teams in collaboration with Store Managers and HR.
Stay connected with the team and support its projects and progress.
Manage budgets, including developing Store Manager business acumen, overseeing monthly tasks and individual store EBITDA, and participating in annual budget planning and monthly reforecasting.
Participate in capital expense and assortment planning proposals when relevant.
Support local retail marketing plans and initiatives.
Support progress on retail KPIs and develop teams that create memorable Mountain Studio experiences.
Provide daily, weekly, and monthly operational accountability and updates to support process improvements.
Support new store openings and physical inventory counts when needed.
Facilitate Sendback TOs in partnership with the Planning team and NRI for assigned stores.
Facilitate cycle counts and annual physical inventory counts for assigned stores.
Develop and launch retail-channel initiatives in partnership with the Senior Director of Retail, such as training programs, incentive programs, and succession plans.
Travel up to 40% annually.
Collaborate with the Retail Director, Store Managers and teams, and Planning and Finance stakeholders as needed.
Commit to the company mission, vision, and values.