Retail and Donations Associate (ReStore West)

Habitat for Humanity of Dane County Inc. • Madison, WI

6d • Onsite

About The Position

At Habitat for Humanity of Dane County ReStore, every cabinet lifted, every sofa staged, and every donation received helps build something bigger: safe, affordable housing for families in our community. This is not a desk job. This is a hands-on, active, on-your-feet role for someone who likes to move, lift, organize, and stay busy. If you enjoy physical work, helping people, and seeing the direct impact of your effort at the end of each shift, this could be the right fit for you.

Requirements

• Commitment to the Habitat for Humanity mission
• Strong communication skills and comfort working with diverse customers and volunteers
• Ability to multitask in a busy, team-oriented environment
• Comfort using technology including MS Office, Teams, and phone-based apps
• Valid driver’s license or reliable transportation
• High school diploma or equivalent

Nice To Haves

• Retail experience
• Knowledge of building materials and hardware

Responsibilities

• Welcome and assist donors and shoppers at the loading dock, on the sales floor, and over the phone
• Clearly communicate donation guidelines and store policies
• Regularly help load and unload furniture, appliances, building materials, and home goods
• Provide cashier coverage
• Work closely with team members to create a smooth donor, shopper, and volunteer experience
• Track donation activity in the acceptance area
• Capture commercial donor leads for follow-up
• Conduct virtual inventory checks and assist with social media support
• Inspect donated items and determine sellability
• Sort, clean, price, label, and stage merchandise
• Move and arrange furniture and materials on the sales floor
• Maintain a clean, organized, and safe store environment
• Assist with recycling or disposal of unsellable items

Benefits

• Health, dental, and vision insurance
• Flexible Spending Accounts (FSA)
• 401(k) retirement plan with a 4% employer match
• 100% employer-paid life insurance
• 13 paid holidays
• Paid Time Off (PTO): You will immediately begin accruing PTO upon hire. In your first year, you will receive 16 days (128 hours) of PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED