About The Position
The Retail Analytics & Operations Specialist serves as the core operational and analytics role within the Retail Strategy & Performance team, overseeing the intersection of data integrity, operational governance, and process innovation. This role manages the full lifecycle of retail insights - from data onboarding and maintenance to delivering strategic business intelligence through standardized dashboards and internal consulting. This role will also leverage advanced data analytics techniques, where appropriate, to enhance retail performance insights and support strategic decision‑making.
Requirements
- 5+ Years of experience
- Bachelor’s Degree in a Business Field or Industrial Engineering, Management Engineering, Finance, Computer Science, or Data Science
- Ability to transform large disparate data sets into actionable strategic insights, and communicate insights effectively
- General understanding of dealership operation business model and financials
- Ability to create and streamline processes to allow for better efficiency and dynamic flow of information
- Ability to collaborate with cross-functional teams and influence without direct authority
- Exceptional focus and attention to detail and process orientation
- Understanding of financial statements and P&L structures
- Ability to manage third-party service providers and ensure SOW adherence and AoA requirements
- MS Office: Copilot, Excel, Word, PowerPoint
- Intermediate to Advanced: Tableau, Power BI, Excel (Macro/VBA), SQL, Alteryx, KNIME
Nice To Haves
- MBA or Master Degree in relevant field
- Experience in retail franchising and/or retail network operations
- Experience with AI-driven workflows and agents
- Experience with GIS Software (ArcGIS or QGIS)
Responsibilities
- Lead data management and maintenance
- Oversee the lifecycle and validation of retail network data to ensure accuracy and availability for decision ready reporting
- Responsibility for accurate dealer financial statement data in both vendor and internal systems
- Management of dealer financial statement data validation and validation process improvements
- Development of retail performance dashboards
- Translate data into clear, actionable recommendations for internal stakeholders
- Management of Department KPIs
- Design and implement AI-enabled workflows by integrating existing tools, data sources, and automation platforms
- Identify and implement automation for existing and new workflows and processes
- Provide operational and governance support to ensure departmental compliance, financial control, and execution efficiency
- Department Budget administration; facilitate and manage budget reconciliations for department
- Quality Administration (QMS) and internal audit management
- Responsibility for department purchasing administration
- Support Department Director and other department managers with ad-hoc project support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
