Retail Alliance Lead Generation Program Manager

Blue Dot Heating, Air Conditioning•Baltimore, MD

13d•$70,000 - $80,000•Hybrid

About The Position

Blue Dot, in partnership with American Residential Services (ARS), is seeking a Retail Alliance Lead Generation Program Manager. ARS is the largest provider of residential heating, cooling, and plumbing services in the U.S., with over 7,000 employees across 60+ service locations. The company has been delivering exceptional service to homeowners since 1975 and is a trusted name in the industry. This role involves managing retail sales associates to meet lead generation goals and ensuring service center success.

Requirements

2+ years of proven sales experience required
Ability to work evenings and weekends with minimal supervision
Comfort reading and applying technical training materials

Nice To Haves

Prior supervisory or team leadership experience preferred
Related experience, advanced training, or equivalent education may be considered

Responsibilities

Recruit, train, and manage retail sales associates (SSAs) to meet daily and weekly lead goals
Oversee SSA schedules, performance, and activities to drive service center success
Hold weekly team meetings to inform, motivate, and track progress vs. goals
Train SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)
Build a competitive, engaging environment through internal lead contests and challenges
Spend 60–65% of your time in the field coaching SSAs and working with retail store management
Develop strong working relationships with retail store staff and area management
Communicate performance updates and staffing changes to retail partners
Coordinate and execute store events with active involvement from store leadership