Retail Administration Supervisor Full Time

TJX•Butler, PA

10d•Onsite

About The Position

The Retail Administration Supervisor supports store management in executing store-related administrative functions while helping ensure an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models outstanding customer service. It also supports hiring and onboarding, maintains Associate personnel files, performs daily cash office functions, and assists with scheduling, expense account monitoring, and supply inventory and requisitions. The supervisor helps maintain appropriate Associate coverage, supports store priorities and task execution, communicates progress, partners with management on training, and helps ensure compliance with labor laws and store policies. The position also supports store cleanliness, recovery, credit and loyalty programs, shrink-reduction goals, and safety awareness.

Requirements

One year of retail experience.
Six months of leadership experience.
Ability to work a flexible schedule, including nights and weekends.
Outstanding communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors as a team player.
Ability to train others.

Responsibilities

Create a positive internal and external customer experience and role model outstanding customer service.
Promote honesty and integrity and maintain confidentiality.
Participate in hiring, including scheduling interviews and conducting reference checks, and support onboarding new Associates.
Maintain Associate personnel files.
Perform daily cash office functions and maintain cash office standards.
Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
Maintain proper Associate coverage in service areas and respond to coverage needs throughout the store.
Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining the entire store.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) with Associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for Associates who meet service or hours requirements
Medical, dental, and vision coverage for Associates who meet service or hours requirements
Health savings account (HSA) for Associates who meet service or hours requirements
Health care flexible spending account (FSA) for Associates who meet service or hours requirements
Life insurance for Associates who meet service or hours requirements
Short- and long-term disability coverage for Associates who meet service or hours requirements
Paid parental leave for Associates who meet service or hours requirements
Paid holidays, vacation, and sick time for Associates who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance