Restroom Attendant- PT
About The Position
The Restroom Attendant / Homeless Community In-Reach staff member helps provide a safe, clean, secure, trauma-free restroom for people experiencing homelessness in the Skid Row area. The restrooms operate 24 hours a day, seven days a week, year-round. Under the direct supervision of the Director of Outside Services, the attendant performs janitorial duties in The Midnight Mission courtyard and adjacent restrooms, provides towels and hygiene items to guests using the showers, and responds professionally to guest inquiries. The attendant monitors restroom use, promptly reports suspicious individuals or activity to Security staff and the Supervisor, and performs other duties as assigned. The role involves working with individuals and families in crisis, including people who may be ill or using alcohol or drugs. It may involve unpleasant sensory conditions, crisis or potentially hostile situations, variable noise, and stressful work under pressure. The position requires dependable attendance, professional and sensitive conduct, and the ability to work independently and cooperatively with a team.
Requirements
- Demonstrated knowledge of general janitorial skills and cleaning techniques.
- Ability to project a professional demeanor and exercise mature judgment.
- Engagement and rapport-building skills with difficult guests.
- Ability to work with individuals from diverse social, economic, and cultural backgrounds.
- Knowledge of nonviolent crisis intervention techniques.
- Ability to work independently and complete assigned duties with minimum supervision.
- Flexible, adaptable, and able to work in a fast-paced environment requiring sensitivity and professionalism.
- Availability to work evenings and weekends as requested by management and based on program operational needs.
- Ability to work harmoniously and cooperatively as a team member.
- Ability to read, write, and speak English, including reading words and phrases on cleaning supply containers and floor applications.
- Reliable, punctual attendance and ability to follow written and oral instructions.
- Employment eligibility verification using Form I-9 and a valid California ID or driver’s license.
- Updated TB test.
- Successful background screening, including Live-scan or comparable screening.
- Successful drug testing; the employer reserves its stated legal right to refuse candidates who test positive for prescriptive medical marijuana use.
- Ability to obtain CPR/First Aid through The Midnight Mission.
- Ability to perform duties involving sweeping, mopping, wiping, picking up trash, climbing ladders, bending, stooping, crawling, and carrying janitorial supplies weighing up to 50 pounds for 30–50 feet.
- Ability to meet the role’s sensory and communication demands, including standing, sitting, walking, talking, smelling, viewing people in need, hearing, reaching above and below the shoulders, using hand and finger dexterity, occasional keyboarding, and making and receiving telephone, text, and radio communications.
Responsibilities
- Provide a safe, clean, secure, trauma-free restroom.
- Perform janitorial cleaning duties in the courtyard and adjacent restrooms.
- Sweep and mop floors; collect and dispose of trash; restock dispensers; wash walls; and clean and sanitize sinks, urinals, toilets, and showers after each use.
- Provide towels and hygiene items to guests using the showers.
- Respond to guest inquiries with friendly customer service.
- Monitor restroom use and help prevent inappropriate activities, including drug use or sales, smoking, and loitering.
- Immediately report suspicious individuals or activity to Security staff outside the restroom area and to the Supervisor.
- Complete other duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
