Restore Associate

Franciscan Children’s • Durham, NC

5d • Onsite

About The Position

Reporting to the ReStore Assistant Store Manager, the ReStore Associate will assist with day-to-day operations of the store front end, sales floor, and receiving/processing of donations in the back room. The ReStore Associate will be expected to leverage available volunteers to accomplish daily tasks in an efficient manner. In addition, the ReStore Associate will be responsible for store projects that will be assigned to her/him as needed within the store and must provide excellent customer service to donors in the back, customers on the sales floor, customers at the front end (register), and regular volunteers as well as Community Service members.

This is a full-time non-exempt position requiring flexibility to work evening and weekend hours as needed. The ReStore Associate will likely spend, on average, at least five days per week, Monday-Saturday (40-hour work week). Saturday availability is required.

Requirements

• To be respectful, courteous, and professional in all interactions with staff, volunteers, and customers
• Communicate effectively with people of diverse backgrounds
• To be dedicated to working in and promoting a team environment
• Self-motivated with the ability to work independently and as part of a team and with great energy and persistence
• Proven organizational skills including the ability to manage multiple tasks and projects simultaneously and produce high-quality results quickly and on time
• Critical thinking, problem solving, accuracy, and attention to detail
• Available to work weekends and evenings
• At least 1 year retail experience preferred

Responsibilities

• Providing excellent customer service to customers and donors of the ReStore
• Have the ability and desire to communicate our mission and purpose to volunteers and customers
• Ensure donation area is neat, clean, and organized
• Clean and partner with management team to price and place donated goods
• Evaluate condition/price of incoming merchandise to ensure it is in sellable condition and consistent with ReStore product acceptance standards
• Ensure volunteers complete daily tasks in a timely and safe manner
• Work on daily tasks assigned by ReStore leadership team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed