Restoration Gardens Case Manager (Community Program Specialist)

University of Maryland • Baltimore, MD

1d • $60,500 - $64,000 • Onsite

About The Position

The Embrace Initiative at the University of Maryland, Baltimore has an exciting opportunity for a Case Manager (Community Program Specialist) who will serve at our Restoration Gardens 1 Site. The Restoration Gardens 1 Case Manager will provide comprehensive, housing-focused case management to transition-age youth who have exited foster care and are residing in a permanent supportive housing setting. The Case Manager will support participants in identifying and working toward individualized goals related to housing stability, health and behavioral health, education, employment, benefits, independent living, and overall well-being, while coordinating referrals and services with community-based partners as appropriate. The Case Manager will maintain timely and accurate case documentation, including required client, service, and outcome data in HMIS, and comply with applicable documentation and data-quality requirements. As part of the role, the Case Manager may be required to independently arrange transportation to meet participants at appointments, obtain resources or supplies for the community, and attend meetings with community partners. The Case Manager will also support socioemotional workshops, groups, and community events coordinated by the EMBRACE on-site team, contribute to program operations and reporting, and collaborate with partner agencies. This full-time, contractual position requires the ability to work evenings and weekends as necessary.

The mission of The Embrace Initiative is to collaborate with community to create a world that is safe, just, and equitable. We accomplish our mission through partnerships between grassroots, non-profits, city agencies, and institutes of higher education by engaging in accessing resources, removing barriers, making connections, and transforming systems.

Requirements

• Bachelor's degree. Degree in social sciences, such as social work or psychology preferred.
• Master's degree may be required based on associated licensure.
• Two (2) years of community program coordination, development, oversight, or administration.
• Related experience to program may be substituted for education.
• Knowledge of position requirements.
• Knowledge of all applicable requirements, regulations, and laws.
• Skill in effective use of applicable technology/systems.
• Ability to effectively communicate both verbal and written thoughts, ideas, and facts.
• Ability to work cooperatively with others and independently.
• Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Nice To Haves

• Degree in social sciences, such as social work or psychology preferred.
• Master's degree may be required based on associated licensure.

Responsibilities

• Assist in the management of the internal and/or external community programs by monitoring progress and operations program components and ensure the highest quality programming for all participants.
• Provide solutions to issues and judgment outside of pre-established guidelines or processes.
• Coordinate program development and implementation that require significant assessment, evaluation, and intervention utilizing best practice/promising practice models.
• Develop and maintain relationships with groups, individuals, or families partners to create network of supportive services needed for program users to be successful.
• Assist in the development and implementation of recruiting plan for program groups, individual, and/or families.
• Develop and facilitate workshops, meetings or conferences; coordinate logistics, scheduling, and participant communications.
• Work closely with partners to develop and provide appropriate trainings, workshops, field trips, and recognition events for participants.
• Develop and schedule program work plan in accordance with specifications and funding limitations in order to shape the program.
• Oversee daily operations; organize program activities; and set priorities.
• Maintain and facilitate program data in compliance and with programmatic reports required by sponsors.
• Make recommendations to management in use of funds to ensure compliance and prepare for regular program audits by sponsors.
• Collect, complete, and submit program information in required formats for various reporting including internal quarterly program updates and sponsors reports.
• Provide routine and non-routine technical advice, problem solving assistance, and answer questions.
• Interpret program goals and policies, and provide administrative support to the program team.
• Develop and prepare written products such as training materials, website content, final progress reports, and promotional materials.
• Recommend resources for the improvement of the program.
• Assist in evaluating program effectiveness to develop improved methods; devise evaluation methodology and implements; analyze results and recommend and/or take appropriate action.
• Has the authority to formulate, affect, interpret, or implement policies or procedures to ensure effective operation of the program.
• Using state of the art technology, use sophisticated searching techniques to conduct in depth research of for program's complex and unique information requests.
• Develop and maintain internet web site files and/or listings.
• Interact and maintain liaison/partnership with students, faculty, staff and agencies in facilitating program objectives.
• Serve as a primary contact and thinks critically about all aspects of the program to resolve questions and make decisions related to the program.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package that prioritizes wellness, work/life balance, and professional development
• Generous leave package that includes over 2 weeks of vacation each year
• Paid holidays
• Sick time
• Time for community service
• Subsidized comprehensive health insurance
• Supplemental retirement options
• Professional learning and development programs
• Limited tuition remission for employees enrolled at UMB
• Life insurance
• Long-term disability
• Flexible work schedules
• Teleworking options (if applicable per job)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level