Restoration Estimator
About The Position
Restoration Estimators work with property owners, insurance adjusters, and Project Managers after events such as fires or floods to scope and estimate repairs to residential and commercial properties. The role visits disaster sites, communicates the scope and expectations for rebuilding, and signs projects for production teams to complete. It also involves building relationships with insurance professionals and property owners, documenting changes and insurance supplements, and helping ensure projects meet profit and service expectations. The role contributes to sales, gross margin, and brand experience goals; participates in metrics reviews, community events, and an on-call rotation; and seeks partnerships that improve team performance. After training, the estimator has autonomy to manage their schedule and pursue ongoing learning. The work environment includes indoor and outdoor conditions, and flexible work-from-home options are available.
Requirements
- Ability to clearly communicate truthful information and provide certainty to property owners.
- Proficiency with a variety of current technology.
- Commitment to learning and continuing education.
- Sound planning and organizational skills.
- Excellent communication and presentation skills.
- Valid driver’s license and satisfactory driving record.
- Bachelor’s degree or equivalent relevant experience.
- Self-motivation and ability to achieve results.
- Ability to schedule ahead while maintaining flexibility.
- Excellent interpersonal skills and professional written communication.
- Ability to work hard and put together agreements.
- A service-oriented approach to caring for others.
Nice To Haves
- Previous estimating experience, such as Xactimate.
- Industry certifications, including IICRC and Lead.
Responsibilities
- Scope and estimate restoration projects and sign work for production teams.
- Communicate project scope and expectations with property owners, Project Managers, and adjusters, including onsite as needed.
- Document change orders and insurance supplements.
- Help ensure projects are completed within the profit range and meet service-level agreements.
- Track metrics during bi-weekly GS&R, including Net Promoter Score.
- Participate in the on-call rotation as an evening and weekend contact for new losses, according to the rotating schedule.
- Participate in local community events.
- Build relationships with business owners, insurance professionals, and third-party administrators (TPAs).
- Seek partnerships to improve team performance.
- Meet operational objectives for sales, gross margin, and brand experience.
Benefits
- Ongoing Leadership Development Program and industry events.
- One-on-one mentorship.
- Three months of structured training.
- Access to Paul Davis University and regular training opportunities.
- Company-provided cell phone and computer.
- Company vehicle and gas reimbursement.
- PTO and sick days with a flexible schedule.
- Base commission with no limit to earning potential.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
