Waiter/Waitress

Compass Group • Milwaukee, WI

6d • Onsite

About The Position

The Restaurant Waiter/Waitress at the Motor Bar and Restaurant at the Harley-Davidson Museum in Milwaukee, WI is responsible for taking food and beverage orders and efficiently delivering items to dining room guests. This role involves greeting guests warmly, taking orders efficiently, delivering food promptly and professionally, and maintaining safe food handling and sanitation standards. The position requires a complete understanding of menu items and ingredients, the ability to advise guests on food and drink combinations, and accommodate reasonable requests. Communication with back-of-the-house staff is crucial for order accuracy and special requests. The role also involves collecting tickets, proper cash handling, promoting a clean and safe environment, and addressing guest complaints or issues promptly. Additionally, the waiter/waitress will be responsible for setting up and maintaining the dining room, operating various equipment, and collaborating with other departments during special events.

Requirements

• Able to work daytime hours on Sundays and Mondays strongly preferred
• Must already have or able to obtain ServSafe alcohol certification offered by employer within 30 days of employment

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed