Restaurant Team Leader - Winter 26/27
About The Position
The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation in the tourism industry, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months. Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime. The main role the Team Leader is to assist the outlet supervisor with training and supervising of Outlet staff to ensure company policies and procedures are maintained. Other responsibilities include training and supervision of employees, monitor stock levels, and address customer concerns in a professional manner.
Requirements
- Knowledge and adherence of ALGC and Foodsafe legislation
- ProServe certification
- Highly organized and detail oriented
- Self motivated, can work well in a team as well as independently
- Some positions require skiing/snowboarding ability and equipment for the winter season
- Ability to smile and have fun while accomplishing all required tasks is essential!
- General knowledge and experience within the service and hospitality industry
- Excellent positive attitude
- Excellent customer service skills
- Previous supervisory experience in Food and Beverage a definite asset
Nice To Haves
- High school diploma (preferred)
Responsibilities
- Lead, direct & motivate all employees while working in a “hands-on” environment
- Meet or exceed labour, inventory & cost control targets through proper control methods dependant on levels of business
- Completion of administrative duties as required
- Ensure a positive guest experience including interaction & satisfaction
- Ensure a positive employee experience through training, motivation & ongoing development of all employees
- Ensure cleanliness & maintenance of outlet at all times
- Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole
- Complete other tasks as assigned
- Assist with payroll tracking
- Ensure quality of product & services offered at all times
Benefits
- LLSR lift pass (valued at approx. $1,600)
- Reciprocal discounts with other ski resorts
- Free group lessons and discounted private lessons through snow school
- Free LLSR recreational opportunities including tubing and sightseeing gondola rides
- Free employee transportation from Lake Louise, Banff and Canmore
- Food and Beverage discounts at designated cafeterias and restaurants
- Friend and Family discounted day passes
- Retail, Rental and Repair discounts
- Staff rates at Skoki Backcountry Lodge
- Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
- Employee recognition programs
- Long Service Award programs
- Opportunity for educational growth and development
- Optional subsidized staff housing for full-time employees
- Staff events, activities, and team building events throughout the season
- RRSP matching contribution depending on length of service
- Extended health care plan depending on length of service
- Year-round employees may be eligible for spousal and family passes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
