Restaurant Supervisor - Sundrop Restaurant

Crescent Careers•Saint Petersburg, FL

3d•Onsite

About The Position

The Restaurant Supervisor is responsible for overseeing daily restaurant and banquet operations while ensuring exceptional guest experiences, operational efficiency, and team performance. This position serves as a floor leader, supporting service teams, assisting with training and development, and ensuring all standards of service and hospitality are consistently executed. The ideal candidate is a hands-on leader who thrives in a fast-paced hospitality environment and has a passion for delivering outstanding guest experiences.

Requirements

Minimum 1-2 years of restaurant, hotel, or hospitality supervisory experience preferred
Upscale dining, resort, or banquet experience strongly preferred
Strong leadership, communication, and interpersonal skills
Ability to lead by example in a fast-paced, guest-focused environment
Strong problem-solving and conflict-resolution abilities
Knowledge of food and beverage operations and service standards
Ability to work flexible schedules, including mornings, evenings, weekends, and holidays
Marriott or lifestyle hotel experience is a plus
Ability to stand and walk for extended periods throughout a shift
Ability to occasionally lift and carry up to 25 pounds
Ability to work in a fast-paced restaurant environment

Responsibilities

Supervise daily operations of Sundrop Restaurant and banquet functions
Lead service teams to ensure exceptional guest satisfaction and service execution
Monitor dining room operations, guest interactions, and overall service quality
Assist with training, coaching, and development of restaurant team members
Ensure compliance with Marriott, Crescent Hotels & Resorts, and hotel service standards
Respond to guest concerns and resolve service opportunities professionally and promptly
Support restaurant opening and closing procedures
Assist with scheduling, labor management, and operational planning as directed
Maintain cleanliness, organization, and safety throughout restaurant and banquet areas
Collaborate with culinary, banquet, and hotel leadership teams to ensure seamless execution of events and daily service
Promote food, beverage, and hotel offerings to enhance the guest experience