Restaurant Supervisor - Smokewood American Grill - Northwest Arkansas National Airport

Paradies Lagardère•Bentonville, AR

4d•Onsite

About The Position

Paradies Lagardère is an award-winning and innovative Airport Concessionaire seeking passionate individuals for their roles in a diverse and inclusive retail and dining environment. This position offers part-time and full-time opportunities within award-winning concepts that have consistently attracted travelers. The role involves creating meaningful and positive impacts, requiring flexibility to work varied shifts including opens, mids, closes, and weekends. Key aspects include exceeding company standards for food and beverage quality, service, and atmosphere, while building positive customer relations. The supervisor will act as a role model, support staff morale and training, and assist with cost management, inventory, and food preparation. They will lead shifts by delegating duties, assigning tasks, and ensuring follow-up, demonstrating leadership through effective relationships with customers and team members. Proficiency in all restaurant areas is necessary for assistance when needed, along with adherence to inventory control, cleanliness, and safety procedures. The role also involves opening and closing duties, identifying and addressing kitchen back-ups, and a commitment to completing tasks. The job aims to create first-class experiences for the traveling public in various national and local concepts.

Requirements

Team driven, reliable, customer service focused individual.
Experience running the front of house while holding it down in the back of the house.
Flexibility to be able to work a blended scheduled, open, mids and closes, and weekends are a must!
Must demonstrate a commitment to getting the job done.

Responsibilities

Warmly greets and acknowledges guests upon arrival.
Exceed company standards for food and beverage quality, service, and atmosphere while building positive customer relations.
Serve as a role model and provide accessibility to staff while developing leadership and motivational skills.
Exhibit efficiency in completing job requirements by working with a sense of urgency and consolidating tasks.
Support programs to enhance staff morale and training.
Assist with food, beverage, labor-management costs, receiving, storage, and inventory management.
Lead each shift by delegating duties, assigning tasks, and following up with all team members.
Demonstrate management and leadership ability through building effective relationships with customers, supervisors, and team members.
Must be proficient in each area of the restaurant to assist when necessary.
Follow inventory control procedures to reduce product loss.
Maintain cleanliness and organization throughout the restaurant.
Prepare food when necessary.
Check food quality and temperatures throughout the day to ensure food safety expectations are maintained.
Ensure the security and safety of guests and team members through pro-actively following proper sanitation and safety procedures.
Follow proper procedures and guidelines for opening and closing the restaurant.
Identify back-ups in the kitchen and work with managers to re-organize when necessary.
Must demonstrate a commitment to getting the job done.