About The Position

The Field Burger & Tap Restaurant Supervisor at Toftrees Golf Resort is responsible for ensuring compliance with and completion of all daily operational procedures by the Food and Beverage Department. This role maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. The supervisor establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. They are responsible for responding to and handling guest-related issues pertaining to the department and ensuring communication with the General Manager, all other Department Managers, Supervisors, and Staff. Additionally, this position assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned.

Requirements

  • Minimum one year of experience in the Restaurant / Food and Beverage field.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent.
  • ServSafe and/or food safety training.
  • Alcohol awareness training (such as TIPS).
  • Familiarity with food and beverage cost controls.
  • Ability to write routine reports and correspondence.
  • Ability to accurately compute mathematical calculations and use required measurement tools.
  • Ability to prepare budgets and ensure cost controls.

Nice To Haves

  • Previous supervisory / management experience a plus.
  • Some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

  • Supervising all aspects of the service Restaurant functions, in accordance with hotel standards.
  • Directing, implementing and maintaining a service and management philosophy which serves as a guide to respective staff.
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