The Field Burger & Tap Host / Hostess

SHANERState College, PA
Onsite

About The Position

The Field Burger & Tap is seeking a Host/Hostess to join their team. This role is responsible for ensuring compliance with daily operational procedures in the Food and Beverage Department, maintaining food and beverage safety and quality, and communicating effectively with management and staff. The Host/Hostess will courteously greet and seat guests, manage reservations, and assist in preparing the restaurant for service while maintaining cleanliness. This position requires flexibility in scheduling, including weekends and holidays.

Requirements

  • Minimum one year of experience in the Restaurant / Food and Beverage field.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent.
  • ServSafe and/or food safety training.
  • Alcohol awareness training (such as TIPS).

Nice To Haves

  • Some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

  • Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service.
  • Assist in preparing the restaurant for service and always maintaining the cleanliness of the room.
  • Take, record, and confirm reservations as specified in the department’s standards.
  • Assist in monitoring the guests' needs and all phases of the operation.
  • Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
  • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
  • Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
  • Other duties as assigned.
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