Dandan Noodle Restaurant Supervisor

Caesars Entertainment•Danville, VA

8d•Onsite

About The Position

Supervise and coordinate all FOH (Front of House) areas, adhering to Family Style Service. Interact effectively and courteously with all guests and employees, demonstrating resilience in difficult situations under all business conditions. Responsible for the supervision and performance of the FOH restaurant staff on a shift basis to ensure exemplary guest satisfaction. Assist and advise other departments and company personnel as necessary to assure the successful performance of the restaurant and the company overall. Direct or perform training, implementation, and follow-through of all training materials to ensure proper staff training. Review staffing levels daily to maintain and control costs reflective of business levels to ensure maximum guest satisfaction. Assist the manager with all sanitation and nutrition practices in the restaurant to ensure the outlet meets or exceeds said practices and requirements. During operating hours, coordinate all FOH activities including greeting, seating of guests, dining room service, and FOH interactions to achieve the best food and service experience for the guests. Assist management in staff interviews, hires, evaluations, and coaching and counseling to develop employees and build a cohesive team in the restaurant that will provide superior service to our guests. Assist management in maintaining costs through proper controls, inventory control, and ordering as set forth by standards and practices. Completes all company-required training within designated time frames. Performs other duties as assigned.

Requirements

Work requires effective communication in English, both verbal and written form in a professional manner.
Must present a neat and professional appearance.
Work requires flexibility to work various shifts.
Work requires visual abilities needed to safely operate motorized equipment.
Work requires attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be able to obtain a required Virginia Lottery Non-Gaming License.

Nice To Haves

Fast paced, high volume environment involving constant public.
Requires standing, walking, and lifting a minimum of 15-20lbs repeatedly.
Shifts may vary based on business needs.
Must be able to tolerate secondary tobacco smoke.

Responsibilities

Supervise and coordinate all FOH areas.
Adhere to Family Style Service.
Interact effectively and courteously with all guests and employees.
Demonstrate resiliency to deal with difficult situations in all types of business conditions.
Supervise and manage the performance of FOH restaurant staff on a shift basis.
Assist and advise other departments and company personnel.
Direct or perform training, implementation, and follow-through of all training materials.
Review staffing levels daily to maintain and control costs.
Assist manager with sanitation and nutrition practices.
Coordinate all FOH activities during operating hours.
Assist management in staff interviews, hires, evaluations, and coaching and counseling.
Assist management in maintaining cost through proper controls, inventory control, and ordering.
Complete all company-required training within designated time frames.
Perform other duties as assigned.