RESTAURANT SUPERVISOR/EXPERT
About The Position
The Restaurant Supervisor/Expert oversees daily restaurant operations within an Arkansas state park, lodge, or other government-managed food service facility. The role ensures high-quality guest experiences, compliance with state food safety regulations, and effective management of restaurant staff, inventory, and service quality. Depending on the hiring agency’s operational needs, the position may include supervisory duties or serve as a senior technical expert. The position requires evening work. The role includes overseeing meal service, food preparation and presentation, sanitation, staff training and supervision, inventory and cost control, guest concerns, budgeting, sales tracking, and compliance with applicable food safety, alcohol service, and labor laws. The anticipated starting salary is $43,088, with a stated salary range of $43,088–$63,770. The position is at DeGray Lake Resort State Park in Hot Spring County, Arkansas.
Requirements
- At least two years of experience in food service management, restaurant operations, hospitality leadership, or a related field.
- Strong supervisory and team-building skills.
- Ability to train, motivate, and coach staff in a fast-paced environment.
- Effective problem-solving and decision-making abilities.
- Excellent interpersonal and conflict-resolution skills.
- Ability to handle guest complaints and resolve service issues diplomatically.
- Strong verbal and written communication skills for interacting with guests and staff.
- Experience with restaurant budgeting, cost control, and inventory management.
- Knowledge of pricing strategies, menu planning, and food waste reduction.
- Ability to analyze sales trends and make operational adjustments.
- Understanding of culinary techniques, food preparation, and beverage service.
- Familiarity with Arkansas health department regulations.
- Must obtain and maintain ServSafe Food Manager Certification within six months of hire.
Nice To Haves
- Other job-related education and/or experience may substitute for some or all basic requirements, except certification or licensure requirements, subject to approval by the Qualifications Review Committee.
Responsibilities
- Oversee daily restaurant activities and ensure smooth operations during meal service.
- Enforce food safety and sanitation standards in compliance with Arkansas Department of Health regulations.
- Oversee food preparation and presentation to maintain quality and consistency.
- Assist with inventory management, ordering, and cost control to prevent waste and shortages.
- Train, schedule, and supervise servers, hosts, and kitchen staff.
- Interview staff and recommend hiring or termination; assign and review work; counsel employees; and evaluate performance.
- Handle customer concerns and complaints professionally and effectively.
- Monitor dining areas for cleanliness, orderliness, and guest satisfaction.
- Assist with budgeting, sales tracking, and financial reporting.
- Monitor labor costs, food costs, and operational expenses to improve efficiency.
- Support revenue-generating initiatives, including special promotions and seasonal menus.
- Ensure compliance with Arkansas food safety, alcohol service, and labor laws.
- Maintain required food-handling and alcohol-service licenses and certifications.
- Conduct safety and sanitation inspections to meet public health standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
