Restaurant Chef de Cuisine Sous

Saks•San Antonio, TX

About The Position

The Restaurant Sous Chef promotes excellence in a Neiman Marcus store by building a professional team, creating top-tier food experiences, managing catering and special parties, and overseeing restaurant initiatives. The role covers kitchen operations, food quality and sanitation, inventory and financial administration, associate development, and communication with restaurant and store management. The Sous Chef maintains readiness and cleanliness across kitchen stations and dining areas, prepares daily specials and soups, coordinates service with front-of-house staff, and monitors plates leaving the kitchen. The role also manages inventory and relevant paperwork, supports purchasing and forecasts, and plans or assists with events and promotions. The position includes coaching and overseeing restaurant associates, enforcing company policies, addressing performance and employee concerns, and coordinating with Human Resources. The Sous Chef communicates regularly with culinary staff, restaurant management, the Executive Chef, and other department managers. The role requires standing, bending, climbing stairs, and lifting or carrying up to 35 pounds, as well as a flexible schedule.

Requirements

4–6 years of relevant experience.
Proven track record of achieving business results.
History of leading, motivating, and coaching teams to achieve objectives.
Basic financial acumen.
Excellent oral and written communication skills.
Strong attention to detail.
Excellent interpersonal skills, including the ability to tactfully advise, counsel, coach, resolve conflict, and negotiate across organizational levels.
Thorough knowledge of order of service and proper placement of table settings, food, and beverages according to kitchen tickets and the guidebook.
Exceptional customer service and problem-solving skills.
A “Win together” mentality.
Basic proficiency with the MS Office Product Suite.
Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
Willingness to work a flexible schedule.

Nice To Haves

Four-year degree preferred.
Advanced proficiency with the MS Office Product Suite preferred.

Responsibilities

Monitor and document daily food inventories to minimize waste and support proper food costs.
Maintain the skills and knowledge needed to fill in for kitchen roles as needed.
Maintain health and sanitation standards required by Neiman Marcus, health departments, and third-party auditors.
Check Cook stations daily for preparation readiness.
Oversee maintenance and cleanliness across dining rooms and kitchens and adherence to health and safety standards.
Drive the restaurant toward a 90% or better score on seasonal shop reports and sanitation evaluations.
Keep the recipe book current with specials, soups, and daily menu items.
Coordinate with front-of-house staff on orders and guest requests.
Create and execute daily specials and soups, assigning work to kitchen stations.
Monitor, organize, and expedite plates leaving the kitchen.
Maintain accurate POS paperwork and monitor restaurant performance against financial goals.
Manage inventory amounts, batch invoices, and month-end forecasts.
Work with the supervisor to order food and supplies under Corporate Purchasing Contracts.
Coordinate catering needs for special events with the supervisor.
Plan, execute, or support restaurant promotions and events.
Enforce Neiman Marcus policies and procedures.
Coach and counsel direct reports and oversee associates' completion of daily tasks.
Provide feedback, resolve conflicts, and administer disciplinary action for associates.
Work with the Human Resources Manager on associate-related matters such as training, payroll, and benefits.
Communicate daily with restaurant management about scheduling, profit and loss reports, events, and employee concerns.
Communicate with culinary team members and dish crew; partner with the Executive Chef.
Provide updates in weekly department manager meetings and relay relevant restaurant information to other department managers and staff.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
Additional voluntary benefits, including critical illness, hospital, and accident insurance
Employee discount
Career advancement opportunities