Restaurant Shift Manager

IWI Ventures•Normal, IL

About The Position

IWI, a franchisee of Noodles & Company, is hiring a Restaurant Shift Manager to motivate, coach, and work alongside restaurant teams. The role helps nourish and inspire team members, guests, and the community by delivering a high-quality fast-casual dining experience. Daytime/AM availability is required, with some nights. The position may include walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, and moving objects up to 55 pounds, along with other physical requirements reasonably applicable in a standard kitchen or restaurant environment.

Requirements

  • Previous management or leadership experience is required.
  • Must be at least 18 years old.
  • Excellent guest service skills.
  • Ability to communicate efficiently and keep team members informed.
  • Ability to perform the physical tasks described for a standard kitchen or restaurant environment, including moving objects up to 55 pounds.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Lead the restaurant during a shift and deliver excellent guest service.
  • Recognize team members for a job well done each shift.
  • Delegate responsibilities to the team and ensure guests’ expectations are exceeded.
  • Promote food safety practices that exceed company standards for food quality, food safety, and cleanliness.
  • Own opening, mid-shift, or closing routines and set the next shift up for success.
  • Work alongside, motivate, and coach team members.

Benefits

  • Competitive pay, plus tips; the average hourly tip rate across company-owned restaurants is $2.50 per team member, with no guarantee of tip earnings.
  • Flexible scheduling, with part-time and full-time opportunities.
  • Paid time off, up to 40 hours.
  • Free meal every shift.
  • Tuition reimbursement.
  • Medical, dental, and vision insurance.
  • Opportunities for career development and growth.
  • A free meal following a completed interview, up to a $10 value.
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