Restaurant Server

Hersha Hospitality Management LP•Marina, CA

38d•Onsite

About The Position

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. This role involves taking food and beverage orders, ensuring overall guest satisfaction, setting and clearing tables, stocking service stations, and preparing guest checks. The position also requires performing other food and beverage functions during staff shortages or peak periods, and adhering to sustainability guidelines and safe work practices.

Requirements

Previous food and beverage experience required or equivalent training.
Knowledge of POS systems.

Nice To Haves

High School diploma or equivalent preferred.
TIPS certification preferred.

Responsibilities

Take food and beverage orders and place orders in the point of service system.
Ensure overall guest satisfaction.
Set and clear tables in dining areas.
Stock service stations with items such as ice, napkins, or straws.
Pick up orders from food preparation areas and ensure food is prepared accordingly.
Prepare guest check and if appropriate complete payment transaction.
Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.