Restaurant Server

Saks Fifth Avenue • Coral Gables, FL

4d • $19 - $24 • Onsite

About The Position

The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent with the high standards set by Neiman Marcus. This role is crucial in creating the Neiman Marcus magic through exceptional customer experiences.

Requirements

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Responsibilities

• Serves assigned seating section of dining area in a professional and gracious manner.
• Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items.
• Leverages knowledge of wine, beer, and spirits, including technical and service procedures.
• Interacts graciously with the public and handles multiple duties at the same time.
• Participates in daily pre-shift meeting.
• Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system.
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor.
• Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.).
• Cleans and maintains restaurant and workstation.
• Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes; Clean and professionally styled hair and nails, maintained to avoid food contamination risks.
• Exercises integrity with scheduling.
• Punches in before and out after every scheduled shift.
• Follows established procedure for schedule and shift changes.
• Takes appropriate lunch breaks when applicable, punching accordingly.
• Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED