Restaurant Sales Coordinator

Lake Nona Wave Hotel • Orlando, FL

1d • Onsite

About The Position

This position provides administrative and hands-on support to the Food and Beverage department. At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.

Requirements

• Previous food and beverage experience strongly preferred.
• Experience with cash handling preferred.
• Excellent written and verbal communication skills.
• Demonstrate the ability to interact with guests and coworkers in a friendly, enthusiastic manner.
• Experience with the following software applications: OpenTable, Canva, InDesign, and Microsoft Office.

Responsibilities

• Provide general assistance with F&B management and administrative needs.
• Assist with redesigning F&B menus and signs using InDesign and Canva.
• Keep up with e-mail and phone guest communication in a timely manner.
• Provide OpenTable restaurant account maintenance and support.
• Book private dining events, and coordinate the events with Restaurant managers and Culinary Team.
• Create REOs and process CC Authorizations through Sertify.
• Communicate efficiently with Restaurant and Culinary Leadership to send out a weekly forecast.
• Assist with pop-up amenities.
• Ensure compliance with brand standards. Inform hotel/resort associates of F&B events and updates.
• Ensure customer satisfaction by following up on guest problems and complaints.
• Reply to guest reviews on OpenTable and Revinate.

Benefits

• Team Member Travel Program (complimentary and discounted stays at CoralTree Hospitality properties)
• UNLIMITED Friends and Family discounted rates
• Pre-tax flexible benefit plan for healthcare and dependent care expenses
• Medical, dental, vision, life, and disability benefits
• Pet insurance
• 401(k) plan with company match
• Employee Assistance Program
• Paid vacation, sick days, and holidays
• Team member discounts from top industry brands (Apple, Live Nation, Samsung, Hertz, etc.)
• Special rates at the Lake Nona Performance Club
• Discounts at Tavistock Group Restaurants
• Team member meals
• Uniforms
• Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed