Restaurant Supervisor/Private Dining Coordinator

Sage Hospitality•North Bethesda, MD

20h•Onsite

About The Position

HELLO BETTY Bethesda is anchored in the vibrant Pike & Rose community, where they consistently craft exceptional experiences that build meaningful connections with guests, enrich the community, and empower their people. The 3,000-square-foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel and features 138 seats, including a 26-seat Tea Room designed for private gatherings and special experiences. The outdoor patio showcases a unique 40-foot Delta Deadrise boat transformed into a full-service bar, offering 23 bar seats and approximately 50 additional patio table seats. This role involves assisting the Restaurant Manager in all phases of restaurant operations and being responsible for the complete restaurant operation in the absence of the manager.

Requirements

High school education or equivalent.
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Requires advanced knowledge of the principles and practices within the food profession.
Experiential knowledge required for management of people and/or complex problems and food and beverage management.
Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension for assisting with guest and associate matters.
Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.

Responsibilities

Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.
Supervise service of guests, being watchful of signals from guests in need of service.
Assist manager to establish and monitor side-work duty completion.
Maintain bank to SOP, keep it balanced and secure at all times.
Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage.
Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist restaurant managers in conducting menu classes and taste panels.