Restaurant Manager (Non-Exempt)

Shake Shack•San Jose, CA

1d•$28 - $34

About The Position

Shake Shack is hiring a Restaurant Manager to lead daily restaurant operations and deliver superior service and guest satisfaction. The role includes training, motivating, and coaching team members; supporting operational excellence; promoting the brand in the local community; and ensuring compliance with sanitation and safety regulations. Shake Shack describes its workplace as fun, inclusive, collaborative, and committed to team development and community involvement.

Requirements

2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
Aptitude for leading, coaching, and driving excellence at every level.
Understanding of the financial aspects of business operations.
Willingness to work flexible hours.

Nice To Haves

Food handler certification.

Responsibilities

Manage daily restaurant operations to ensure superior service and guest satisfaction.
Train team members on all aspects of Shack operations.
Motivate and manage team members to provide the highest level of hospitality.
Lead through coaching and a focus on achieving excellence.
Develop and implement plans to promote the brand in the local community through word-of-mouth and restaurant events.
Ensure compliance with sanitation and safety regulations.