Restaurant Manager - Non-Exempt

Shake Shack•Culver City, CA

About The Position

Shake Shack is hiring a Restaurant Manager to lead daily restaurant operations and deliver superior service and guest satisfaction. The role includes training, motivating, and coaching team members; promoting the brand in the local community; and ensuring compliance with sanitation and safety regulations. The position is described as non-exempt and offers a collaborative, inclusive work environment with mentorship, training, and career growth opportunities.

Requirements

  • 2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
  • Aptitude for leading, coaching, and driving excellence at every level.
  • Understanding of the financial aspects of business operations.
  • Willingness to work flexible hours.

Nice To Haves

  • Food handler certification.

Responsibilities

  • Manage daily restaurant operations to ensure superior service and guest satisfaction.
  • Train team members on all aspects of Shack operations.
  • Motivate and manage team members to provide the highest level of hospitality.
  • Lead through coaching and a focus on achieving excellence.
  • Develop and implement plans to promote the brand in the local community through word-of-mouth and restaurant events.
  • Ensure compliance with sanitation and safety regulations.

Benefits

  • Competitive salary and quarterly performance bonuses.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off (three weeks to start).
  • Charitable opportunities to give back.
  • Award-winning online training.
  • Career development opportunities.
  • Hands-on mentorship and training.
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