Restaurant Manager - Unit 1645

Whataburger•Southern Pines, NC
•Onsite

About The Position

The Restaurant Manager oversees a high-volume restaurant with average annual sales of $4 million or more and an average team size of more than 50 Family Members. The role leads daily operations and creates an environment where quality food, excellent service, and teamwork come together. Managers rotate through Customer, Quality, and People Areas of Responsibility to build broad leadership skills and prepare for potential future Operating Partner opportunities. The position is based primarily at the home restaurant, with occasional support for neighboring locations or other locations within the Market. The manager also participates in business meetings, training opportunities, and leadership sessions. The role requires open availability, including overnights, weekends, holidays, and variable hours.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or GED strongly preferred, or equivalent experience.
  • Have open availability to meet business needs, including overnights, weekends, holidays, and variable hours, and maintain dependable attendance.
  • Be able to stand for up to 10 hours and lift up to 55 pounds.
  • Have 1–3 years of leadership experience.
  • Have a ServSafe Food Manager Certification or be able to successfully obtain it and pass the exam during training.
  • Have a valid driver’s license and maintain current automobile liability coverage at the minimum levels in the state of residence.

Responsibilities

  • Lead daily restaurant operations to meet quality, service, and cleanliness standards.
  • Promote hospitality and guest service standards, creating friendly, fast, and authentically Whataburger experiences.
  • Coach, develop, and support Family Members to help them reach their potential.
  • Achieve restaurant goals for sales, labor, food cost, and profitability.
  • Ensure food safety, workplace safety, and brand standards are maintained.
  • Model Whataburger values and foster a positive, inclusive work environment.
  • Lead shift transitions and maintain smooth operations across all day parts.
  • Guide talent development, training, hiring, and retention in partnership with the restaurant leadership team.
  • Support business planning, performance reviews, and continuous improvement initiatives.
  • Partner with the Operating Partner and fellow leaders to support restaurant performance and improvements.
  • Provide leadership support at neighboring locations or elsewhere within the Market when needed.

Benefits

  • Competitive weekly pay
  • Bonus program with 2.5x upside potential
  • Paid time off
  • Paid Christmas holiday
  • Paid parental leave
  • 401(k) match of $1 for every $1 contributed, up to 4%
  • Medical, dental, and vision benefits
  • Short-term and long-term disability benefits
  • Career development and growth opportunities
  • Scholarship program for eligible dependents through the Whataburger Family Foundation
  • Hardship grant assistance
  • Education benefits, including free English-language learning, no-cost college-level courses, and reduced college tuition pathways
  • Discounted meals for the employee and a guest
  • Wireless service discounts
  • Computer and software discounts
  • Fitness and gym discounts
  • Awards and recognition
  • Retirement celebration program
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