Restaurant Manager

Dunkin' - The Salema Group • Stratham, NH

9d

About The Position

The Restaurant Manager leads a Dunkin’ restaurant for The Salema Group, building a strong team, delivering positive guest experiences, and driving business results. The role sets a guest-first culture centered on speed, accuracy, and friendliness; develops team members through training, coaching, feedback, and accountability; and maintains a strong leadership presence on the floor. The manager oversees daily restaurant operations, including scheduling, payroll, inventory, compliance, and brand, safety, and cleanliness standards. They manage labor, food costs, and operating expenses, analyze sales trends, monitor key performance indicators, and adjust operations to meet or exceed targets. The position requires 40–50 hours per week across 5–6 days, with weekends and holidays as needed.

Requirements

• At least 1 year of food service management experience.
• Strong leadership, communication, and organizational skills.
• Passion for customer satisfaction and team development.
• Ability to thrive in a fast-paced, high-volume environment.
• High school diploma or equivalent.
• Reliable transportation and flexible availability.
• Ability to stand for extended periods and lift up to 50 pounds.

Nice To Haves

• ServSafe certification.

Responsibilities

• Set and maintain a guest-first culture focused on speed, accuracy, and friendliness.
• Ensure guest interactions meet restaurant standards and brand expectations.
• Resolve guest concerns promptly and professionally.
• Train, coach, and develop team members.
• Build a leadership pipeline within the store.
• Set clear expectations and provide feedback and accountability.
• Lead by example and maintain a strong presence on the floor.
• Ensure compliance with brand, safety, and cleanliness standards.
• Manage daily operations to maintain an efficient, organized environment.
• Oversee scheduling, payroll, inventory, and compliance.
• Manage labor, food costs, and operating expenses.
• Analyze sales trends and implement strategies to drive growth.
• Monitor KPIs and adjust operations to meet or exceed targets.

Benefits

• Competitive pay with a monthly bonus and unlimited earning potential.
• 401(k) program.
• Paid time off and sick pay.
• 100% medical and dental coverage for single plans, plus a contribution to family plans.
• AFLAC accident, short-term disability, and life insurance.
• Free employee meals.
• Tuition assistance through SNHU online programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED