Restaurant Manager- Amerisports

Ameristar Casino Hotel Kansas City•Kansas City, KS

About The Position

The Restaurant Manager is responsible for the day-to-day operations and personnel of the assigned food outlet. The role ensures service standards are met, guests receive prompt and courteous service, and the restaurant complies with company policies and procedures as well as applicable federal, state, and local liquor, health, and safety regulations. The manager monitors budgets, costs, labor, and other financial aspects of the outlet, and assists the Director with budget goals and objectives. The position oversees personnel matters, including interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging employees. The manager also resolves guest complaints appropriately and promptly and represents the Food and Beverage Department in internal and external employee-related matters.

Requirements

  • Must be at least 21 years of age.
  • Must have excellent customer service and communication skills.
  • Must be able to stand and walk for extended periods throughout the shift.
  • Must be able to lift or maneuver up to 25 pounds.
  • Must be able to obtain and maintain any necessary licenses and/or certifications.

Nice To Haves

  • One year of restaurant management experience preferred.

Responsibilities

  • Manage the day-to-day operations and personnel of the assigned food outlet.
  • Monitor restaurant operations to ensure compliance with company standards, policies, and procedures, and applicable federal, state, and local liquor, health, and safety regulations.
  • Ensure established service standards are followed and guests receive prompt, courteous service.
  • Monitor outlet budgets, costs, and labor; assist the Director with budget goals and objectives and monitor department financial matters.
  • Interview, hire, train, schedule, coach, evaluate, promote, counsel, and discharge personnel as needed.
  • Resolve guest complaints appropriately and in a timely manner.
  • Represent the Food and Beverage Department in internal and external employee-related matters.
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