Sexy Roman at the W Hotel - Restaurant Manager

SEXY ROMAN at W Scottsdale•Scottsdale, AZ

8d•$75,000 - $85,000

About The Position

Sexy Roman, located in the W Hotel, is a modern Italian restaurant from Alliance Hospitality Group. The Restaurant Manager is part of the restaurant leadership team and helps lead day-to-day operations while fostering exceptional hospitality, teamwork, and high standards. The role supports team development, operational consistency, and memorable guest experiences. The manager leads restaurant operations during assigned shifts, maintains food, beverage, service, and presentation standards, supports a welcoming atmosphere, and responds to guest concerns. The position also involves coaching front-of-house staff, coordinating with the General Manager and leadership team, supporting labor and cash-handling processes, completing operational paperwork, and maintaining safety, sanitation, and regulatory compliance. The listed salary is $75,000–$85,000.

Requirements

At least 5 years of guest-facing experience in food and beverage, hospitality, retail, or a comparable service environment.
At least 2 years of supervisory or leadership experience.
Strong hospitality skills and a friendly, professional, guest-focused approach.
High integrity, reliability, and personal accountability.
Strong written and verbal communication skills for communicating with guests, team members, and leadership.
Ability to anticipate challenges, identify opportunities, and remain solution-focused.
Ability to remain composed, professional, and effective in challenging or stressful situations.
Ability to adapt quickly and confidently in a fast-paced, changing restaurant environment.
Knowledge of applicable alcohol service laws and responsible alcohol service requirements.
Availability to work a flexible schedule, including evenings, weekends, and holidays as required.

Responsibilities

Lead and coordinate restaurant operations during assigned shifts to ensure smooth, efficient service.
Maintain standards for food, beverage, service, hospitality, and restaurant presentation.
Create a welcoming environment and ensure guests receive attentive, friendly, responsive service.
Manage the restaurant atmosphere, including music, lighting, temperature, cleanliness, and energy.
Maintain a strong floor presence and support the team where needed.
Ensure company policies, procedures, service standards, and Standard Operating Procedures are followed.
Monitor product quality, receiving, storage, labeling, dating, and inventory levels during assigned shifts.
Ensure equipment and facilities are clean and properly maintained.
Respond calmly and professionally to guest concerns, focusing on positive solutions.
Provide hands-on leadership and communication to inspire, inspect, and inform team members.
Coach and mentor front-of-house team members and foster a positive, motivating, productive work environment.
Reinforce service standards through pre-shift meetings, team meetings, and daily coaching.
Partner with the GM and leadership team on service priorities, team development, and operational goals.
Recognize strong performance and address performance concerns promptly and consistently.
Communicate clearly and promptly with restaurant and company leadership through appropriate channels.
Identify improvements and bring solution-focused recommendations to the GM and Senior Manager.
Help manage labor by identifying efficiencies and adjusting support during shifts.
Follow company cash-handling and reconciliation procedures.
Complete operational paperwork accurately, thoroughly, and on time.
Support company goals for service, quality, productivity, cleanliness, and restaurant performance.
Identify and promptly address unsafe conditions.
Maintain sanitation and cleanliness standards throughout each shift.
Comply with applicable federal, state, and local health, safety, labor, and alcohol service regulations.
Help ensure the restaurant meets company standards for a safe, professional, well-maintained environment.