Restaurant Manager - Hourly Manager

Raising Cane's•North Richland Hills, TX

13d

About The Position

The Restaurant Manager supports the Restaurant Leader in the restaurant’s day-to-day operations and upholds Raising Cane’s standards and culture while managing shifts. The role ensures operations meet company standards across restaurant zones, serves as manager on duty, opens and closes the restaurant, and manages cash handling and accountability. It also involves directing crewmembers, delivering customer service, maintaining cleanliness and facility condition, and using tools and records to document shift execution and address issues. The work environment includes a fast-paced kitchen and customer interaction, with both indoor and outdoor work in varied temperatures. The role requires extended physical activity, including walking, standing, lifting, and bending, and working with food products, common allergens, industrial equipment, and commercial cleaning products while using required personal protective equipment.

Requirements

At least 1 year of restaurant or retail management experience.
Must be 18 years of age or older.
Detail-oriented and organized, with the ability to manage multiple changing priorities.
Self-driven, flexible, highly energetic, and able to communicate effectively in writing and verbally.
Able to work effectively and efficiently both independently and collaboratively.
Able to recognize problems, set goals, execute plans, and solve problems.
Knowledge and skills in staffing, scheduling, people management, and cost management.
Proficient with technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Must complete all required Raising Cane’s company training programs.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shift management in accordance with operations and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Direct crewmembers during a shift.
Provide exemplary customer service.
Use the reward and recognition program for crewmembers in the restaurant.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.