Restaurant Manager (Hourly Manager)
About The Position
The Restaurant Manager supports the Restaurant Leader in the day-to-day operations of the restaurant and upholds Raising Cane’s standards and culture while managing shifts. The role ensures restaurant operations meet company standards across all zones, serves as manager on duty, opens and closes the restaurant, and manages cash handling and accountability. The position includes working in a fast-paced kitchen and interacting with customers. The work environment involves extended periods of walking, standing, lifting, and bending; work indoors and outdoors in varied temperatures; and working with food products, common allergens, industrial equipment, and commercial cleaning products. Personal protective equipment is required where applicable. The Restaurant Manager directs crewmembers, enforces company policies and operational and safety standards, provides customer service, and uses required tools, forms, and logs to document shift execution and take corrective action. The manager also supports crewmember recognition, authorizes functions requiring manager approval, and ensures restaurant cleanliness and facility upkeep.
Requirements
- At least 1 year of restaurant or retail management experience.
- Must be at least 18 years of age.
- Complete all required Raising Cane’s company training programs.
- Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
- Detail-oriented, organized, and able to manage multiple changing priorities.
- Self-driven, flexible, and highly energetic, with strong written and verbal communication skills.
- Able to work effectively and efficiently independently and collaboratively.
- Able to recognize problems, set goals, and execute plans to solve problems.
- Knowledge and skills in staffing, scheduling, people management, and cost management.
- Proficient with technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
- Act as manager on duty and open and close the restaurant.
- Manage cash handling and ensure accountability.
- Enforce Raising Cane’s policies and standards.
- Execute shift management in accordance with operations and safety standards.
- Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
- Direct crewmembers during a shift.
- Provide exemplary customer service.
- Use the reward and recognition program for crewmembers in the restaurant.
- Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
- Ensure restaurant cleanliness and that the facility is in good working order.
- Complete other duties as assigned.
Benefits
- Medical, dental, vision, and pharmacy benefits
- Dependent care and healthcare flexible spending accounts
- Company-provided life and disability insurance
- Hospital indemnity, accident, and critical illness coverage
- 401(k) with employer match for employees age 21 and older
- Access to financial advisors for budget and retirement planning
- One Pass Gym Membership Program
- Tuition reimbursement
- Crewmember Assistance Program
- Pet insurance
- Weekly pay, except in some states where pay is bi-weekly
- Competitive pay and monthly bonus
- Paid time off and sick time
- Eight paid holidays a year
- Early closure for company events
- Casual work attire
- Perkspot Employee Discount Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
