Hourly Restaurant Manager

PDQ Chicken • Jacksonville, FL

1d

About The Position

The Hourly Restaurant Manager assists the Operating Director in providing direction, training, and the skills needed to exceed Guest expectations, treat Team Members fairly and respectfully, and achieve business goals on each shift. The role manages Front and Heart of the House operations and works as a member of the restaurant management team, overseeing front-of-house and service teams while also performing assistant manager duties.

The manager helps uphold PDQ standards, maintain food quality, manage product ordering and receiving, schedule Team Members, and run efficient shifts. They coach and teach Team Members, recognize performance and effort, and foster a diverse workplace where Team Members feel safe, secure, and free from harassment.

Requirements

• Excellent people and Guest service skills.
• Full proficiency in all aspects of the kitchen.
• Passion for Guest service and providing a great Team Member experience.
• Successful restaurant manager candidates have at least 2 years in roles such as shift manager or assistant restaurant manager.
• Experience in restaurants such as Chick-fil-A, Chipotle, or Panera Bread is described as a background of successful restaurant managers.

Responsibilities

• Assist the Operating Director with providing direction and training.
• Help ensure Guest expectations are exceeded and shift business goals are achieved.
• Manage Front and Heart of the House operations, including front-of-house and service teams.
• Maintain food quality and ensure standards are met or exceeded.
• Handle product ordering and receiving.
• Schedule Team Members and run efficient shifts.
• Read and interpret P&L statements and positively impact business results.
• Operate the business in accordance with PDQ standards.
• Cultivate a diverse, safe, secure, and harassment-free culture for Team Members.
• Coach and teach Team Members, and recognize and reward performance and effort.
• Perform assistant manager roles and duties as part of the restaurant management team.

Benefits

• Career development and growth opportunities
• Medical, dental, and vision coverage
• Vacation
• Competitive pay
• Comprehensive training program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed