Restaurant Manager - Rio Mambo

Xperience Restaurant Group (XRG)•Weatherford, TX

12d

About The Position

The Restaurant Manager oversees and directs the smooth operation of the restaurant and supervises team members. The manager leads when the General Manager is off duty, ensures efficient and effective service, meets financial and statutory requirements, and delivers outstanding guest service. This is a hands-on role in a fast-paced, high-volume, full-service restaurant, with varied shifts that include days, nights, weekends, and holidays. The role may involve working in a small or medium office or shared workspace, indoors and/or outdoors, and around hot or cold surfaces, steam, wet floors, varying noise levels, crowds, and smoke.

Requirements

High school diploma or equivalent.
Proof of eligibility to work in the United States.
Valid driver's license.
At least 21 years of age.
Possession of, or ability to obtain, all state-required work cards.
At least two years of related experience.
Proficiency with Windows, MS Office, OpenTable, and Outlook.
Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories, and cost controls.
Knowledge of state and local liquor, labor, and health-code regulations.
Experience with POS systems and back-office reporting systems.
Familiarity with beer and spirits.
Knowledge of proper lifting techniques, guest relations, sanitation and safety, safe alcohol service, and full-service restaurant operations.
Ability to communicate effectively and assertively in English, verbally and in writing, with staff, clients, and the public.
Ability to walk and stand for long periods, handle or control objects, tools, or controls, and repeat movements for long periods.
Ability to understand another person's speech and speak clearly so listeners can understand.
Ability to push and lift up to 50 pounds.
Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl.

Nice To Haves

Bachelor's degree.

Responsibilities

Coach, develop, and lead team members by example.
Ensure staff have the tools they need to complete their tasks.
Check in with guests at tables to ensure satisfaction.
Recognize and cultivate regular guests and repeat business.
Create an environment of trust and mutual respect.
Maintain high standards of food and beverage quality, guest service, cost control, and service consistency.
Manage staffing levels and controllable costs in line with the budget.
Ensure private events, catering, and banquets are successfully executed.
Follow company cash-handling procedures.
Ensure equipment is clean and in excellent working condition.
Complete nightly logs and manager reports.
Manage the team-member lifecycle, including hiring, training, coaching and counseling, skill development, and terminations.
Provide guests with accurate information about menu items, prices, and allergens.
Address guest concerns and complaints, correct errors, and resolve complaints while maintaining a positive attitude.
Understand and follow the employee handbook.
Follow safety and health department procedures and state and federal liquor laws.
Maintain company safety and sanitation standards.
Ensure complete and proper checkout procedures.
Assist with or complete additional assigned tasks.

Benefits

Competitive pay and bonus opportunities through the Profit for Partners Program.
Medical, dental, and vision benefits.
401(k) match.
Company-paid life insurance.
Career growth opportunities and promotion from within.
Professional development reimbursement and tuition reimbursement.
Employee referral program.
Safety and Compliance Incentive Program.
Monthly meal card allowances for use at company locations and brands.
Paid vacation time.
Paid sick leave in eligible states.
Credit union benefits, including checking and savings accounts, loans, and financial education.
Discounts on theme parks, travel, apparel, sports tickets, and more.
Pet insurance and legal services.